Customer Service Operation Executive

Sonepar; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading industrial supplier in Malaysia is looking for a motivated individual to provide internal sales support and handle customer inquiries. The ideal candidate will have a diploma or degree, be proficient in Microsoft Office, and possess strong communication skills. This role requires motivation and independence while contributing to a supportive team environment. Join a company where your potential is recognized and valued.

Qualifications

• Degree or diploma in any field is acceptable.
• Must be proficient in MS Office applications.
• Good communication and interpersonal skills required.

Responsibilities

• Handle incoming calls and customer inquiries.
• Provide sales support, prepare quotations and invoices.
• Coordinate with logistics for timely deliveries.

Skills

Communication skills

Interpersonal skills

Self-motivation

Education

Diploma / Degree in any discipline

Tools

MS Word

MS Excel

MS PowerPoint

Job description

KVC Industrial Supplies Sdn Bhd is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4 Pillars: Original Equipment Manufacturing (OEM), Maintenance, Repair & Operating Supplies (MRO), Specialist for Building and Verticals in Utilities & Infrastructure.

Are you ready to start a challenging new career? Are you a team player, enthusiastic, and motivated to achieve great things? Start a career like no other at KVC. We are passionate about offering our associates challenges, responsibilities, coaching and learning opportunities to bring their careers to the next level.

Responsibilities:

• Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
• Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
• Assist sales order processing and follow up on delivery status of orders and track on collection.
• Coordinate with logistics department to ensure on-time delivery to customer.
• Liaise with customers to provide update order status.
• Process sales data, sales progress reports and other sales related records and reports.

Requirements:

• Diploma / Degree in any discipline.Computer literate and proficient in MS Word, MS Excel and MS Power Point.
• Good communication and interpersonal skills.
• Self-motivated, independent and possess initiative.

KVC celebrates every success; they support each other and empower you to reach your true potential, and this happen the moment you walk into office; you are respected for being you.

More information on KVC:

Website:www.kvc.com.my
Facebook:KVC Industrial Supplies Sdn Bhd

Instagram: kvc.career

LinkedIn: KVC Industrial Supplies (A Sonepar Company)

Youtube: KVC Industrial Supplies Sdn Bhd

What are you POWERED by?

We are KVC – POWERED by DIFFERENCE