Customer Service Executive (Mandarin/Normal Speaker)

Sperton Global AS; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Selangor is seeking individuals to handle customer calls and provide assistance. This role involves following prepared scripts, collaborating with a team to achieve service targets, and offering clear product information. Offered salary ranges between RM 2,500 and RM 3,000 per month, including KPI allowances and one month of paid training. The position features rotational shifts with two days off weekly, and is conveniently located near public transport.

Benefits

KPI allowance included

1-month paid training provided

Free shuttle service (selected schedules)

Qualifications

• Experience in handling customer calls, both inbound and outbound.
• Ability to follow scripts and provide clear product information.
• Team collaboration skills to meet service targets.

Responsibilities

• Handle outbound & inbound customer calls.
• Assist customers using prepared scripts and guidance.
• Provide clear product and service information.
• Collaborate with the team to achieve service targets.

Job description

Key Responsibilities

• Handle outbound & inbound customer calls
• Assist customers using prepared scripts and guidance
• Provide clear product and service information
• Collaborate with the team to achieve service targets

Salary & Benefits

• RM 2,500 – RM 3,000 monthly
• KPI allowance included
• 1‑month paid training provided

Working Hours

• Rotational shifts (5 working days per week)
• 2 days off weekly (scheduled rotation)

Location

• Ara Damansara, Petaling Jaya
• Walking distance from LRT Ara Damansara
• Free shuttle service (selected schedules)