Customer Service Executive and Admin

Agensi Pekerjaan Talent Focus; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dental clinic in Penang is seeking a Customer Service Executive cum Admin to join their front desk support team. Responsibilities include handling patient registrations, appointments, payments, and general administrative tasks. Must be proficient in Mandarin and preferably in Malay and English. Attractive benefits include allowances for transportation, overtime, and meals, along with performance and year-end bonuses. This role is open to all genders aged 25-35.

Benefits

Transportation & parking allowance

Overtime pay

Attendance allowance

Performance bonus

Year-end bonus

EPF, SOCSO, EIS provided

Free lunch provided daily

Free parking

Dental allowance

Maternity leave

Qualifications

• Candidates should be aged 25-35 and have the ability to communicate in Mandarin.
• Open to all genders, candidates must show proficiency in Malay and English.

Responsibilities

• Perform reception duties at the registration counter.
• Register patients and manage appointment scheduling.
• Handle payments and distribute medication if needed.
• Answer phone calls and reply to messages.
• Support daily administrative tasks in the clinic.

Skills

Mandarin proficiency

Malay proficiency

English proficiency

Job description

About the job Customer Service Executive cum Admin

About the Company

A dental clinic located in the Sri Petaling area, providing quality dental services and looking to expand their front desk support team.

Position: Customer Service Executive cum Admin (2 Vacancies)

Working Days & Hours:

6 working days per week with 1 weekday off

Shift 1: 8:30AM 5:30PM

Shift 2: 12:00PM 9:00PM

Salary Range: RM2,500 RM3,500 (basic salary)

Job Responsibilities:

• Reception duties at the registration counter
• Register patients and manage appointment scheduling
• Handle payments and distribute medication (if needed)
• Answer phone calls and reply to messages
• Support daily administrative tasks in the clinic

Benefits & Allowances:

• Transportation & parking allowance
• Overtime pay (especially on public holidays)
• Attendance allowance
• Performance bonus
• Year-end bonus
• EPF, SOCSO, EIS provided
• Free lunch provided daily
• Free parking
• Dental allowance
• Maternity leave

Requirements:

• Age: 25-35
• Gender: Open to all
• Languages: Must be able to speak, read, and write Mandarin; proficiency in Malay and English is preferred
• Interview: In-person interview at the clinic