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Customer Service Executive
OSK Group
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
Today
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Job description
To achieve first call resolution where possible and follow up with customers on unresolved issues.
To perform after call duties and quality assurance in accordance to the set procedures with zero defect.
To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements.
To ensure adherence and full compliance with Group Policy and Standards, local laws and regulations and control and procedures.
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