Customer Service Assistant

Talent Recruit; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Assistant for a telecommunications client in Kuala Lumpur. The role involves assisting customers, promoting products, and enhancing sales. Ideal candidates should have a minimum SPM qualification and strong communication skills. Fresh graduates are encouraged to apply. This permanent position offers opportunities for earning commissions in a dynamic environment.

Qualifications

• Fresh Graduates are welcome!
• Ability to work independently and in a team environment.
• Willing to work on weekends and public holidays.

Responsibilities

• Greet and assist customers with inquiries.
• Promote and sell telco products to customers.
• Build relationships to ensure customer satisfaction.

Skills

Communication skills

Interpersonal skills

Sales experience

Team collaboration

Positive attitude

Education

Minimum SPM qualification

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

RM 2,000.00 - 2,500.00 (Malaysian Ringgit)

Overview

Position: Customer Service Assistant- Permanent

Company Overview:

Agensi Pekerjaan Talent Recruit Sdn Bhd is a leading recruitment agency in Malaysia, providing top-notch talent solutions to various industries. We are currently seeking a Customer Service Assistantfor our client, a telecommunications company based in Kuala Lumpur.

Job Description:

As a Customer Service Assistant, you will be responsible for providing general customer services and act as a selling point forthe company's products and services to potential customers. Your main goal is to enhance customer experience as well as toincrease sales and revenue within your designated outlet.

Responsibilities

• Greet and assist customers with their inquiries, product selection, and purchasing decisions.
• Promote and sell telco products and services to potential customers in assigned outlets.
• Build and maintain relationships with customers to ensure customer satisfaction and retention.
• Collaborate with team members to achieve Company's objective & vision.
• Provide excellent customer service to ensure high level customer satisfaction.
• Educate customers about the features and benefits of telco products and services
• Adhere to company policies and procedures at all times

Qualifications

• Minimum SPM qualification or higher/ Fresh Graduates are welcome!
• Previous sales experience in the telecommunications industry is preferred
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Positive attitude and self-motivated
• Willing to work on weekends and public holidays
• Malaysian citizens only

This is a permanent position with our client.

If you are passionate about providing excellent customer service,and have a strong interest for sales to earn commissionin the telecommunications industry, we want to hear from you! Join our team as a Customer Service Assistantand be a part of a dynamic and growing company.

Consultant in charge

Mesha | [e-mail] | 016-394 2898(WhatsApp)