Customer Relations Coordinator (Hybrid Role)

AM Eterna Sdn Bhd; Kajang Municipal Council; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A reputable education service provider is looking for a Customer Relations Coordinator to support class operations based in Kajang. This hybrid role involves handling parent inquiries, managing student schedules, and assisting with class coordination. Candidates need to have strong communication skills in Bahasa Malaysia and English, a diploma in relevant studies, and possess their own laptop and stable internet connection. Benefits include attendance allowance and medical insurance coverage upon confirmation.

Benefits

Attendance Allowance

Annual Leave

Compassionate Leave

Medical Insurance Coverage (upon confirmation)

Qualifications

• Possess own laptop & stable Wi-Fi connection.
• Able to commute to workplace.
• Responsible, organized & friendly personality.

Responsibilities

• Handle messages and calls from parents professionally.
• Manage and update students’ schedules.
• Assist in class coordination and administrative tasks.
• Support the team with general and ad-hoc operations.
• Provision of monthly reporting & follow-up actions.

Skills

Good communication in BM & English

Organized personality

Friendly personality

Education

Diploma in relevant studies

Tools

Google Docs

Google Sheets

Google Calendar

Job description

Customer Relations Coordinator (Hybrid Role)

We’re looking for a friendly and organized Customer Relations Coordinator to support our class operations and handle parent inquiries.

Working Details

• Days: Monday – Friday & alternate weekends
• Hours: Normal and Split shift (8:00 AM – 12:30 PM & 6:00 PM – 10:00 PM)
• Mode: Hybrid
• Company: AM Eterna Sdn Bhd
• Location: Taman Putra Kajang, Selangor
• Employment Type: Full-time
• Salary Range: RM1,700 – RM1,800

Responsibilities

• Handle messages and calls from parents professionally
• Manage and update students’ schedules
• Assist in class coordination and administrative tasks
• Support the team with general and ad-hoc operations
• Provision of monthly reporting & follow-up actions

Requirements

• Possess own laptop & stable Wi-Fi connection
• Able to commute to workplace
• Proficient in Google Docs, Sheets & Calendar
• Good communication in BM & English
• Responsible, organized & friendly personality

Job Info & Requirements

• Contract Type: Full-time
• Job Type: Non-Executive
• Experience Level: < 1 year
• Job Category: Customer Svc/Call Centre
• Minimum Education Required: Diploma in relevant studies
• Language Required: Bahasa Malaysia, English
• Nationality Preferred: Malaysians Only
• Gender Preferred: Female Only
• Own Transport: Motorcycle

Salary & Other Benefits

• Salary: RM 1,700 to RM 1,800 per month
• Benefits: Attendance Allowance, Annual Leave, Compassionate Leave, Statutory, Medical Insurance Coverage (upon confirmation)