Customer Engagement & Growth Executive

Mumtaz Generation International; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A regional preschool education firm is seeking a passionate Customer Relations Executive in Johor to engage customers and drive sales conversion. Responsibilities include managing social media, maintaining customer relationships, and conducting market research. Ideal candidates should have a degree in Mass Communication, Marketing, or Business, with at least one year of sales experience. The position offers a starting salary of RM2,000 – RM2,500, performance bonuses, and growth opportunities within the company.

Benefits

Monthly Performance Bonus

Sponsored Family Vacation

Training & Growth Opportunities

Supportive, vibrant team culture

Qualifications

• Minimum 1 year of experience in sales, marketing, or customer engagement.
• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Energetic, positive, and passionate about people and growth.

Responsibilities

• Engage with potential customers to introduce products and services.
• Build strong, long-term relationships to ensure customer satisfaction.
• Manage social media and marketing content to increase leads.

Skills

Communication skills

Customer engagement

Social media strategy

English proficiency

Bahasa Malaysia proficiency

Canva

CapCut

Microsoft Excel

Education

Degree in Mass Communication, Marketing, or Business

Tools

Canva

Microsoft Excel

AI tools

Job description

A regional preschool education firm is seeking a passionate Customer Relations Executive in Johor to engage customers and drive sales conversion. Responsibilities include managing social media, maintaining customer relationships, and conducting market research. Ideal candidates should have a degree in Mass Communication, Marketing, or Business, with at least one year of sales experience. The position offers a starting salary of RM2,000 – RM2,500, performance bonuses, and growth opportunities within the company.