Customer Acquisition Executive

Alpro Pharmacy; Seremban; On-site; MYR 36,000 - 54,000; Full time

Job summary

A healthcare retail chain in Seremban is looking for a marketing professional to support customer acquisition strategies and engage potential customers. Ideal candidates will have a diploma or degree in Marketing or related fields, excellent communication skills in English and Malay, and proficiency in Microsoft Office. Experience in sales and marketing would be an advantage. Join a dynamic team and help drive growth through innovative campaigns.

Qualifications

• Diploma or Degree in Marketing, Business Administration, or related field.
• Strong communication skills in English and Malay; Mandarin is a plus.
• Proficient in Microsoft Office and familiar with CRM or digital marketing tools.

Responsibilities

• Support customer acquisition strategies across channels.
• Identify and engage potential customers through campaigns.
• Assist in developing marketing materials to attract new customers.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Analytical skills

Customer-focused mindset

Education

Diploma or Degree in Marketing

Business Administration

Communications

Tools

Microsoft Office

CRM tools

Digital marketing tools

Job description

Job Responsibilities

• Support the planning and execution of customer acquisition strategies to drive growth across online and offline channels.
• Identify and engage potential customers through campaigns, outreach programs, and promotional activities.
• Assist in developing marketing and sales materials to attract and convert new customers.
• Coordinate with internal teams (marketing, sales, operations) to ensure smooth execution of acquisition initiatives.
• Track and analyze acquisition campaign performance, preparing reports and insights for improvement.
• Handle customer inquiries during the onboarding stage and provide clear, helpful guidance.
• Conduct market research to understand customer needs, trends, and competitor activities.
• Participate in events, roadshows, or digital campaigns to promote products and services.

Job Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or a related field.
• Strong communication and interpersonal skills in English and Malay; Mandarin proficiency is an advantage.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); familiarity with CRM or digital marketing tools is an advantage.
• Positive, proactive, and customer-focused mindset with ability to engage diverse audiences.
• Good organizational and analytical skills to track performance and support decision-making.
• Prior experience in sales, marketing, or customer-facing roles will be an added advantage.