CRM Strategy Director for Growth & Retention

NAZA EASTERN MOTORS SDN BHD; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading automotive company in Malaysia is looking for a Head of CRM in Petaling Jaya. The role involves leading customer relationship management strategies, enhancing engagement, and collaborating with teams for a seamless experience. Candidates should possess extensive CRM experience, strong analytical skills, and a proven track record in the automotive sector. The company offers competitive remuneration and a supportive work environment.

Benefits

Competitive remuneration

Career advancement opportunities

Wellbeing initiatives

Qualifications

• Extensive experience in a senior CRM or marketing role, ideally in the automotive industry.
• Proven track record of successful CRM initiatives.
• Strong analytical and data-driven decision-making skills.

Responsibilities

• Lead the company's customer relationship management strategy.
• Develop and implement effective CRM strategies.
• Collaborate with teams to enhance customer experiences.

Skills

Analytical skills

Project management

Stakeholder management

Leadership

Communication skills

Job description

A leading automotive company in Malaysia is looking for a Head of CRM in Petaling Jaya. The role involves leading customer relationship management strategies, enhancing engagement, and collaborating with teams for a seamless experience. Candidates should possess extensive CRM experience, strong analytical skills, and a proven track record in the automotive sector. The company offers competitive remuneration and a supportive work environment.