CRM Data Detective: Elevate Quality & Insights

Informa; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology firm in Penang is seeking a detail-oriented CRM Data Analyst to maintain the quality of its CRM database. The role requires experience in data sourcing and validation, ideally within Salesforce, along with skills in data profiling and cleansing. The successful candidate will collaborate with internal teams to align data efforts with business needs and ensure data integrity. This position offers a dynamic work environment with opportunities for personal and professional growth.

Benefits

Flexible personal benefits

Company funded private medical cover

Annual leave and birthday leave

Career development opportunities

Qualifications

• 1–3 years of experience in data sourcing, acquisition, or related research roles.
• Experience in data profiling, cleansing, and quality validation, ideally in Salesforce.
• Familiarity with data visualisation platforms like Tableau or Power BI is a plus.

Responsibilities

• Acquire and cleanse data from CRM systems to ensure high quality and accuracy.
• Validate incoming data to meet established standards and criteria.
• Conduct comprehensive data profiling to identify and resolve data integrity issues.

Skills

Data profiling

Data cleansing

Attention to detail

Multi-tasking

Education

1–3 years of experience in data sourcing or related research

Tools

Salesforce

Tableau

Power BI

Job description

A global technology firm in Penang is seeking a detail-oriented CRM Data Analyst to maintain the quality of its CRM database. The role requires experience in data sourcing and validation, ideally within Salesforce, along with skills in data profiling and cleansing. The successful candidate will collaborate with internal teams to align data efforts with business needs and ensure data integrity. This position offers a dynamic work environment with opportunities for personal and professional growth.