Crisis Management Coordinator

S&P Global, Inc.; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global financial technology firm in Penang is seeking an analyst to support the continuity management team. Responsibilities include monitoring geopolitical risks, coordinating emergency plans, and ensuring readiness for operational tests. The ideal candidate has experience in international risk analysis and strong analytical skills. This role offers a range of benefits focused on health, wellness, and continuous learning.

Benefits

Health care coverage

Generous time off

Access to learning resources

Competitive pay and retirement planning

Family-friendly benefits

Retail discounts

Qualifications

• Experience evaluating risk and geopolitical analysis internationally.
• Ability to work in a global team environment.
• Fully proficient with Google applications.
• Excellent communication and prioritization skills.

Responsibilities

• Monitor geopolitical activities for office locations.
• Administer the Corporate Notification Center Crisis Management System.
• Coordinate with facilities teams for emergency plans.
• Assist with proactive readiness work for tests.

Skills

Geopolitical analysis

Analytical skills

Problem-solving

Communication skills

Teamwork

Proficiency in Google applications

Fluent in English

Education

Bachelor's degree or equivalent experience

Job description

About the Role:

The Business Continuity Management Team is responsible for the development and operation of OSTTRA's business continuity and information technology disaster recovery program. The team works closely with business and support groups across all areas of the enterprise to identify recovery requirements, implement effective strategies for recovery, and guide the development of actionable recovery plans with validation through testing.

The Impact: This position will work closely with business and support partners at various levels of management to promote the development of effective deliverables that support strategic recovery objectives of OSTTRA's services.

Responsibilities and Impact:

• Monitor geopolitical activities for domestic and global office locations.
• Monitor and administer the Corporate Notification Center Crisis Management System and Employee Hotline, including sending alerts via incident messaging system and email.
• Coordinate with facilities teams for OSTTRA offices and ensure Office Emergency Plans are in place.
• Assist the Senior Operation Analyst with proactive readiness work for tests and other projects.
• Report into Senior Operation Resilience Analyst.

What We're Looking For:

• Basic Required Qualifications:
• Experience working internationally evaluating risk and geopolitical analysis based on data.
• Self‑starter with ability to work in a global team environment.
• Excellent analytical, problem‑solving, communication, and prioritization skills.
• Able to effectively interact with peers and stakeholders.
• Fully proficient with Google applications.
• Fluent in English.
• Additional Preferred Qualifications:
• Bachelor's degree or equivalent job‑related experience.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Perks for partners and little ones, with best‑in‑class benefits for families.
• Beyond the Basics: Small perks such as retail discounts and referral incentive awards.

About OSTTRA:

OSTTRA is an independent firm jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA; however, successful candidates will be directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of MarkitServ, Traiana, TriOptima and Reset. It connects thousands of market participants to streamline end‑to‑end workflows from trade capture through portfolio optimization to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.