Credit Recovery Specialist – Growth & Incentives

Tambadana; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A collections firm in Kuala Lumpur is looking for a motivated individual to manage customer accounts and negotiate repayment solutions for overdue payments. Fresh graduates are encouraged to apply, and candidates with experience in collections or credit control will have an advantage. The role emphasizes strong communication, problem-solving skills, and attention to detail. We offer attractive incentives based on performance and clear career advancement opportunities within a supportive working environment.

Benefits

Attractive incentives based on performance

Clear career advancement opportunities

Supportive working environment

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in collections, credit control, or customer service is an advantage.
• Able to handle difficult conversations with professionalism.

Responsibilities

• Contact customers with overdue payments to arrange settlements.
• Work with related teams to ensure timely collection.
• Negotiate repayment solutions with customers in arrears.
• Monitor overdue accounts and follow up promptly.
• Keep accurate records of all communications and agreements.

Skills

Good communication and negotiation skills

Strong problem-solving skills

Attention to detail

Basic computer skills (MS Office, email)

Education

Minimum SPM / Diploma in any field

Higher education is an advantage

Job description

A collections firm in Kuala Lumpur is looking for a motivated individual to manage customer accounts and negotiate repayment solutions for overdue payments. Fresh graduates are encouraged to apply, and candidates with experience in collections or credit control will have an advantage. The role emphasizes strong communication, problem-solving skills, and attention to detail. We offer attractive incentives based on performance and clear career advancement opportunities within a supportive working environment.