Overview
The Assistant Manager, Credit Control is responsible in ensuring effective management of the company’s credit policies and accounts receivable. This role is responsible to optimize cash flow, minimize credit risk, and maintain strong customer relationships.
Key Responsibilities
Credit Policy Management
- Develop, implement, and review credit control policies and procedures to ensure compliance and efficiency.
- Monitor and adjust credit limits based on customer creditworthiness and risk assessments.
Accounts Receivable Management
- Monitor and manage the collection of outstanding receivables and ensure timely payments.
- Analyze accounts receivable aging reports, identify delinquent accounts early and initiate proactive follow-ups with customers to reduce overdue accounts.
Customer Relations
- Build and maintain strong relationships with customers to facilitate prompt payment and resolve disputes.
- Communicate and coordinate effectively with Sales, Sales Operations, Finance and other departments to address customer inquiries related to credit and payments.
Reporting and Analysis
- Prepare regular reports on the status of accounts receivable, cash flow forecasts, and credit risk exposure.
- Analyze data to identify trends and recommend improvements in collection strategies.
- Conduct credit assessments, evaluate customer creditworthiness including the periodic and ad-hoc review, and recommend appropriate credit limits and terms of trade for new and existing customers.
- Monitor market trends and economic conditions to inform credit strategies.
Compliance and Audit
- Ensure compliance with relevant regulations and internal policies.
- Support internal and external audits related to credit control processes.
Skills
- Financial acumen: Strong understanding of financial statements, credit risk assessment, and accounting principles.
- Regulatory knowledge: Familiarity with relevant laws and regulations governing credit and collections. Knowledge in debt recovery litigation is preferred
- Analytical skills: Ability to analyze financial data to assess credit risk and make informed decisions.
- Communication skills: Effective verbal and written communication skills for interacting with clients and internal stakeholders.
- Negotiation skills: Proficiency in negotiating payment terms and resolving disputes with customers.
- Attention to detail: Keen eye for detail to identify discrepancies and ensure accuracy in credit assessments and reports.
- Problem-solving skills: Capability to address and resolve issues related to overdue accounts and implement effective solutions.
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