Counsellor

Raffles College of Higher Education; Kuala Lumpur; On-site; MYR 50,000 - 75,000; Full time

Job summary

An educational institution in Malaysia is seeking a Licensed Counsellor to provide professional counselling services aimed at supporting students’ mental health and personal development. The role includes conducting individual and group sessions, collaborating on student support initiatives, and developing workshops. Ideal candidates must have a relevant degree and be a registered Lembaga Kaunselor Malaysia (LKM) counsellor, with strong interpersonal skills and a professional demeanor.

Qualifications

• Must have a Bachelor's or Master's Degree in Counselling, Psychology, or a related discipline.
• Must be a Licensed Counsellor registered with Lembaga Kaunselor Malaysia (LKM).
• Experience in higher education or student support services is an added advantage.

Responsibilities

• Provide individual and group counselling sessions to students facing personal or academic challenges.
• Identify at-risk students and provide timely interventions and referrals.
• Collaborate with various teams to ensure holistic student support.
• Conduct workshops on mental health and stress management.

Skills

Interpersonal skills

Communication skills

Active listening

Empathy

Professionalism

Education

Bachelor’s or Master’s Degree in Counselling, Psychology, or a related discipline

Licensed Counsellor registered with Lembaga Kaunselor Malaysia (LKM)

Job description

Raffles College of Higher Education – Kuala Lumpur, Kuala Lumpur

The Licensed Counsellor is responsible for providing professional counselling services to support students’ mental health, emotional well‑being, and personal development. The role also contributes to initiatives and programs that enhance the overall student experience, ensuring a supportive, inclusive, and positive campus environment.

Key Responsibilities

Counselling & Student Well‑being

• Provide individual and group counselling sessions to students facing personal, academic, emotional, or career-related challenges.

• Maintain strict confidentiality and ethical counselling practices in accordance with LKM regulations and institutional policies.

• Identify at‑risk students and provide timely intervention, referrals, and follow‑up support where necessary.

• Develop and conduct workshops, talks, and awareness campaigns on topics such as stress management, mental health, resilience, emotional well‑being, and self‑care.

• Maintain accurate and up‑to‑date counselling records, reports, and documentation in compliance with regulatory and institutional requirements.

Student Support & Engagement

• Support students in navigating campus resources, support services, and available student development opportunities.

• Collaborate with Student Affairs, Student Experience, Academic, and Compliance teams to ensure holistic student support.

• Contribute to student orientation programs, wellness initiatives, and student development activities.

• Provide guidance and support in cases involving student discipline, personal crises, or welfare concerns in collaboration with relevant departments.

• Gather student feedback and contribute to continuous improvement of student support services and initiatives.

Requirements

• Bachelor’s or Master’s Degree in Counselling, Psychology, or a related discipline.

• Must be a Licensed Counsellor registered with Lembaga Kaunselor Malaysia (LKM).

• Strong interpersonal, communication, and active listening skills.

• High level of empathy, professionalism, and ability to handle sensitive matters with discretion and confidentiality.

• Experience in a higher education environment, student support services, or student engagement activities is an added advantage.

• Ability to work collaboratively with academic, administrative, and student services teams.