Job description:
Job Summary: Responsible for the operations of the sales administration functions.
Responsibilities
- Review and identify area for improvement for prompt billings and collections.
- Analyze and recommend enhancement to documentation processes.
- Monitor documentation to meet the required quality management system.
- Identify and recommend improvement to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures and statutory requirements.
- Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.
- Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.
- Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.
- Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately.
- Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any).
- Maintain contacts with customers to understand their requirements.
- Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties.
- Maintain the confidentiality of the purchasers’ and company’s information.
- Perform other related duties that the Management may direct or assign from time to time.
- To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.
- Any other duties that will be assigned from time to time by the Management.
Qualifications
Skills & Abilities
- Able to converse well in English and Bahasa Malaysia.
- Ability to converse in Mandarin will be advantageous.
- Must be computer literate.
- Organized & detail oriented.
- Strong time management.
- Ability to analyze customer data to optimize sales efforts.
- Good communication & listening skills.
Tahap senioriti
- Bidang tugas — Jualan
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