Coordinator

LRQA; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global assurance provider is seeking a detail-oriented Coordinator in Kuala Lumpur to manage service delivery across Southeast Asia. The successful candidate will coordinate schedules, handle inquiries, and ensure timely service delivery while maintaining professionalism and accuracy. Applicants should have a background in English, Administration, or Engineering, alongside strong communication and MS Office skills. Join a team committed to making a positive impact through effective Environmental, Social and Governance (ESG) solutions and enjoy a dynamic work environment.

Qualifications

• Minimum 2 years of experience in a similar role.
• Ability to handle confidential information with discretion.
• Must be a critical thinker with an analytical, results-driven approach.

Responsibilities

• Coordinate service requests, schedules, and invoices with clients.
• Handle inquiries and resolve scheduling issues professionally.
• Input and update service-related information in real-time.

Skills

Strong communication skills

Detail-oriented

Customer-focused mindset

Proficiency in MS Office tools

Education

Educational background in English, Administration, Engineering, or related fields

Job description

Job ID: 43147

Location: Kuala Lumpur : Naza Tower : Plat

Position Category: Administration/Business Support

Position Type: Employee Regular

Need To Know About Us

At LRQA, we work hand in hand with our clients, solving some of the hardest challenges the world faces. Partnering with clients to eliminate child labour and modern‑day slavery through responsible sourcing and transparency, we identify and reduce ESG risk across operations and value chains.

Are you passionate about making a positive impact in the world through Environmental, Social and Governance (ESG) solutions? Join us as a key player in our mission to drive change and create a sustainable future for our clients.

Role

Are you a detail‑oriented professional with a passion for organization and client service? We’re looking for a motivated, high‑energy Coordinator to ensure seamless delivery of services across the Southeast Asia region. In this role, you’ll be the backbone of our operations—managing schedules, updating systems, and driving efficiency to meet client expectations.

What You’ll Do

• Coordinate & Connect: Work closely with facilities, vendors, and clients to process service requests, schedules, and invoices in line with client operating procedures.
• Stay Responsive: Handle inquiries promptly and resolve scheduling issues with professionalism.
• Keep Data Flowing: Input and update service‑related information in real‑time across internal and client systems.
• Drive Performance: Support regional profitability by meeting KPIs related to usage rates, expenses, and local sales.
• Deliver Excellence: Ensure timely service delivery by processing requests quickly and scheduling within client deadlines.
• Support & Escalate: Assist auditors/consultants with logistics and escalate issues when needed.
• Optimize Processes: Identify improvement opportunities and share insights internally.
• Manage Costs: Accurately estimate travel expenses for quoting.
• Adapt & Assist: Take on additional office tasks as required.

What We’re Looking For

• Educational background in English, Administration, Engineering, or related fields.
• Strong communication skills and a customer‑focused mindset.
• Detail‑oriented, patient, and committed to integrity and teamwork.
• Critical thinker with an analytical, results‑driven approach.
• Ability to handle confidential information with discretion.
• Proficiency in English (oral & written) and MS Office tools (Word, Excel, Outlook, PowerPoint).
• Minimum 2 years of experience in a similar role.

Why Join Us?

You’ll be part of a dynamic team that values precision, collaboration, and continuous improvement. If you thrive in a fast‑paced environment and love making things happen, this is your chance to shine!

Pre‑Employment Checks

If you are successful in securing a role with us, we will carry out pre‑employment checks in accordance with what is allowed under local law. These checks will include, as permitted:

• Right to work, identification, verification of employment history, education, and criminal records.
• We may involve a third‑party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you.
• Your data will be stored in accordance with all relevant privacy legislation.

Please contact us if you have any questions or concerns.

Diversity and Inclusion at LRQA

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

Company Overview

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).