CONTRACT WAREHOUSE ASSISTANT (ONLINE BUSINESS/e-COMMERCE)

Watsons; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail chain in Shah Alam is seeking a Warehouse Assistant for their online business operations. In this role, you will manage the packing process, ensuring accuracy and quality are met for e-commerce orders. The ideal candidate must have at least 1 year of experience in warehouse operations, excellent communication skills, and the ability to use barcode scanners effectively. This position offers an opportunity to work in a dynamic e-commerce environment with growth potential.

Qualifications

• 1+ year experience in warehouse/e-Commerce operations.
• Strong communication skills essential for daily tasks.
• Ability to operate barcode scanners for order processing.

Responsibilities

• Understand and follow packing process for orders.
• Ensure accuracy and quality during packing.
• Report any damaged or defective products during operations.

Skills

Basic English reading and understanding

Excellent written and verbal communication

Ability to count and read numbers

Ability to use handheld barcode scanners

Education

Basic computer knowledge

Job description

CONTRACT WAREHOUSE ASSISTANT (ONLINE BUSINESS/e-COMMERCE)

• Understand packing process by category MOI / SOI as per guideline given.
• Ensure scan every single item in box to confirm the accuracy is 100% as per picked.
• Hourly Productivity needs to be achieved based on type of packing of orders.
• Ensure follow the process flow and instruction given by supervisor in daily operation to achieve the capacity.
• Checking the condition of products during packing before packing for customers’ orders to ensure quality of orders is fulfilled.
• Make sure use sustainable packaging material to protect the parcel in proper way
• Report any damaged or defective products during packing to the supervisor on floor
• Attach correct AWB and do load ship in rf to complete the packing process
• Follow steps for multiple carton AWB process for Lazada order and OP from local docket system
• Picking orders by category MOI / SOI and by platform OP, SHOPEE, LAZADA & TIKTOK.
• Ensure picking in right location, right item, and right quantity to maintain better picking accuracy.
• Hourly Productivity needs to be achieved based on type of orders picking.
• Ensure to follow the process flow and instruction given by supervisor in daily operation to hit the capacity.
• Checking the condition of products during picking before picking for customers’ orders to ensure the quality of orders fulfillment.
• Report any damaged or defective products during picking to the supervisor on floor

QUALIFICATIONS, SKILL/EXPERIENCE

• Able to read and understand basic English
• Excellent written and verbal communication skills.
• At least 1 year of working experience in warehouse/e-Commerce operation process
• Able to count and read numbers, e.g. 1 until 100
• Ability to use handheld barcode scanners and RF system for daily activities
• Must have basic computer knowledge and skills