Content Ops Executive

RPG Commerce; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading DTC omnichannel company in Malaysia is seeking a content management role that involves collaborating with the content team to develop and execute strategies across platforms like TikTok and YouTube Shorts. This role is ideal for fresh graduates passionate about content creation and social media management. Responsibilities include managing timelines, troubleshooting operational challenges, and assisting in organizing campaigns. Ideal candidates should be proactive, detail-oriented, and willing to learn.

Qualifications

• Fresh graduates with a strong interest in content and digital media are welcome.
• Experience or familiarity with content creation processes or social media management is a plus.

Responsibilities

• Develop and execute content strategies focusing on various platforms.
• Manage project timelines, deliverables, and budgets related to content creation.
• Assist in gathering performance metrics from different platforms.

Skills

Social media management

Content creation

Proactive organization

Collaboration

Education

Degree in Marketing, Business Administration or related field

Job description

Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) omnichannel company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries an in-house brand portfolio of brands, Montigo, OiYO by Montigo, Cosmic Cookware and CASEBANG.

Recently securing a Series B funding round of RM127 million, RPG Commerce has over 100 employees in KL who work everyday to develop, design and produce high-quality products all over the world. To find out more, please visit https://www.rpg.ventures/.

Responsibilities

Collaborate closely with the Content Lead to develop and execute content strategies across platforms, particularly focusing on TikTok, YouTube Shorts, Twitter content or any other related platform.

Assist in identifying seasonal content opportunities and campaigns that align with broader content goals.

Coordinate with internal teams to ensure smooth execution of content plans and campaigns.

Operational Support for Content Growth

Work alongside the content team to ensure that event and partnership activities align with the overall content growth strategy.

Manage project timelines, deliverables, and budgets related to content creation and campaigns.

Troubleshoot operational challenges to maintain smooth workflows for content production and distribution.

Maintain, update, and enforce deadlines across all formats (articles, videos, skits, social media posts).

Create and continuously update documentation for content processes, shoot checklists, publishing workflows, approval pipelines, etc.

Assist in gathering performance metrics (views, reads, engagement) from different platforms and prepare regular reports.

Manage content outputs from externals/freelancers and basic tracking of outsourced payments or services related to content.

Social Media Engagement

Support content creation efforts on TikTok, YouTube Shorts, Twitter content and other platforms, aiming to meet key engagement and reach targets.

Assist in organizing social media campaigns, including giveaways, promotions, and livestream opportunities.

Organize raw footage, edited videos, written drafts, visual assets, scripts, etc., in an accessible system (Drive, Notion).

What You Need To Have

A degree in Marketing, Business Administration, Communications, or a related field. Fresh graduates with strong interest in content and digital media are welcome!

A keen interest in social media management and content creation.

Proactive, organized, and detail-oriented with a willingness to learn.

Adaptable to working in a fast-paced environment with multiple projects and deadlines.

Collaborative team player with a positive attitude.

Experience or familiarity with content creation processes or social media management is a plus, but not mandatory.