Content Marketing Trainer (Customer Success Manager)

Hasbul Brothers Sdn Bhd; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consulting and training firm is seeking passionate individuals to join its mission of empowering entrepreneurs in Malaysia. The ideal candidate will have experience in digital marketing and client engagement, display excellent interpersonal skills, and possess a strong understanding of business fundamentals. This role involves managing client relationships, consulting on business progress, and executing social media marketing strategies. If you're dedicated to achieving results, apply now!

Benefits

Flexible Working Schedule

Medical Health Insurance Coverage

Team Retreat/ Team Building

Professional Development

Qualifications

• 2-5 years of experience in digital marketing, sales, or client engagement.
• Strong interest in business fundamentals and marketing.
• Proficient in managing social media ads.

Responsibilities

• Manage and resolve client issues professionally.
• Consult on clients' business progress throughout the year.
• Maintain records of client database and progress.

Skills

Digital marketing

Client engagement

Interpersonal skills

Communication skills

Attention to detail

Education

Diploma or Degree in Business Management/ Marketing

Job description

Why You Should Build Your Career At Hasbul Brothers

• Expensive opportunity to learn business strategy from a business mentor!
• Allowance and panel clinic provided!
• KWSP (EPF)/PERKESO (SOCSO) /EIS provided!

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions. This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking talent with a strong passion for marketing/ business and a commitment to achieving outstanding results together.

Here are the responsibilities:

• Prior experience in managing and resolving clients’ issues and inquiries in a professional manner.
• To consult and evaluate a client's business progress and achievements throughout the 1 year journey.
• To understand and have an interest in the business fundamentals specifically in the Sales & Digital Marketing field.
• Prior experience in managing Facebook ads, Instagram ads, Tiktok ads, or other social media ad platforms.
• Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
• To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
• To organize, update, and maintain records of the client database and progress reports.
• To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

Desired skills & requirements:

• Candidates must possess at least a Diploma or Degree in Business Management/ Marketing or any equivalent courses.
• Important - At least 2-5 years of experience in the digital marketing/ sales/ business/ client engagement field.
• To have an interest in the fundamentals of business knowledge and marketing.
• Strong interpersonal skills and good communication skills.
• Attention to detail and commitment to delivering great excellent service.
• The capacity to work independently and collaboratively.

Other employee benefits:

• Employee Provident Fund (EPF/KWSP)
• SOCSO (PERKESO) & EIS
• Flexible Working Schedule
• Medical Health Insurance Coverage
• Mileages claim
• Team Retreat/ Team Building
• Training provided
• Professional Development
• Career and growth development

Kindly submit your resume and application to email [e-mail] or contact us at 011-65059315 (HR).