Consular Executive

PERSOL; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A regional consular agency in Johor, Malaysia, seeks a mature individual with strong interpersonal skills for a role assisting the Director with consular cases and related inquiries. Responsibilities include managing applications, providing notarial services, conducting prison visits, and maintaining statistics. The ideal candidate must be willing to work late nights, weekends, and public holidays. This position offers an opportunity to contribute significantly to consular operations.

Qualifications

• Mature individual capable of managing consular-related inquiries.
• Willingness to work irregular hours including weekends and public holidays.

Responsibilities

• Assist the Director in handling consular cases and liaising with local authorities.
• Manage and track ICA-related applications.
• Support the Director in providing notarial services.
• Conduct regular prison visits and maintain related statistics.

Skills

Strong interpersonal skills

Ability to handle inquiries

Job description

Responsibilities

• Assist the Director in handling consular cases and liaising with local authorities.
• Respond to consular-related inquiries via walk-ins, phone calls, and emails.
• Manage, monitor, and track ICA-related applications.
• Support the Director in providing notarial services.
• Account for daily revenue collected and hand over for safekeeping or banking.
• Update and maintain the Mission’s list of prisoners.
• Organize and conduct regular prison visits.
• Maintain statistics related to consular, visa, and notarial services.
• Develop and maintain a contact list of regional consular agencies (e.g., immigration, hospitals, police).
• Assist with visa-related matters and liaise with Appointed Visa Agents (AVAs), including conducting audits.
• Handle general phone inquiries and direct calls to relevant officers.
• Assist the Director in facilitating clearances at CIQs.
• Perform other administrative duties as assigned.
• Provide coverage for other Local Recruitment Staff (LRS) when needed.

Job Requirements

• Mature with strong interpersonal skills
• Willing to work late nights, weekends, and public holidays