Concierge Bellman: Welcome Guests & Luggage Service

Crowne Plaza Kuala Lumpur City Centre; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A renowned hotel in Kuala Lumpur is seeking a Bellman to provide exceptional service to guests. Responsibilities include greeting and escorting guests, assisting with luggage, and providing information about hotel amenities. Applicants should have at least 1 year of experience in concierge or a related field. This role demands strong communication skills and the ability to handle physical tasks, ensuring a memorable guest experience in a dynamic environment. Join us in creating a warm atmosphere for all guests.

Qualifications

• 1 year experience in concierge or equivalent education/experience.
• Ability to communicate effectively.
• Physical ability to lift and move items as required.

Responsibilities

• Greet and escort guests to their rooms.
• Open doors and assist guests entering and leaving the property.
• Provide information about property amenities and local activities.
• Transport luggage to and from guest rooms.
• Assist guests with loading/unloading luggage.
• Maintain a clean and professional appearance.
• Read and verify information in various formats.
• Move and lift objects as needed.

Skills

Guest service skills

Clear communication

Ability to lift heavy objects

Professional appearance

Job description

A renowned hotel in Kuala Lumpur is seeking a Bellman to provide exceptional service to guests. Responsibilities include greeting and escorting guests, assisting with luggage, and providing information about hotel amenities. Applicants should have at least 1 year of experience in concierge or a related field. This role demands strong communication skills and the ability to handle physical tasks, ensuring a memorable guest experience in a dynamic environment. Join us in creating a warm atmosphere for all guests.