Compliance Auditor (F&B)

Luckycup Coffee (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading food and beverage company in Kuala Lumpur is seeking an Operations Manager to oversee regional outlet operations. Responsibilities include ensuring compliance with food safety standards, conducting quality assessments, and improving outlet performance. The ideal candidate must have a relevant degree and at least 2 years of experience in F&B or retail operations. Strong communication and problem-solving skills, plus a valid driver's license, are required. This role supports performance growth and brand enhancement across regional outlets.

Benefits

SOCSO

EPF

EIS

Annual leaves

Performance bonus

Qualifications

• Minimum 2 years of experience in F&B or retail operations.
• Familiar with food safety standards (HACCP and local regulations).
• Fluency in Bahasa Malaysia and English is required.

Responsibilities

• Oversee regional outlet operations and conduct quality assessments.
• Prevent and control food safety risks in outlets.
• Ensure implementation of product standards and service quality.

Skills

Food safety standards knowledge

Data analysis

Communication skills

Problem-solving abilities

Coordination

Education

Bachelor’s degree in Food Science or related fields

Tools

Microsoft Office

Job description

Salary: RM3500–5000/month (depends on experience)

Benefits: SOCSO, EPF, EIS, annual leaves, performance bonus…

Responsibilities

• Oversee regional outlet operations and conduct quality assessments and evaluations.
• Prevent and control food safety risks across regional outlets, and improve food safety monitoring systems.
• Ensure implementation of product standards, service quality, cleanliness, and overall QSC standards at outlet level.
• Monitor industry trends and conduct benchmarking on competitors’ outlet standardization.
• Maintain stable operations of existing outlets, support continuous regional improvement, drive outlet performance growth, and enhance brand awareness and influence within the region.
• Supervise and address non‑compliant outlet operations, strictly control the use of non‑company materials, and safeguard company interests.

Job Requirements

• (Malaysian only)
• Bachelor’s degree in Food Science, Supply Chain Management, Hospitality & Tourism Management, or Financial Management
• At least 2 years of experience in F&B or retail operations or quality management; familiar with food safety standards (e.g., HACCP and local food safety regulations); experience in developing, auditing, or delivering training on F&B/food industry operating standards is preferred
• Proficient in Microsoft Office with strong data analysis skills
• Strong communication, coordination, and problem‑solving abilities
• Able to adapt to frequent domestic travel (at later stages)
• Language proficiency: Fluent in Bahasa Malaysia and English; Mandarin proficiency is an advantage
• Possess a valid driving license and own transportation