Communications Manager

Marketing, Communications & Public Policy; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading technology company in Malaysia is seeking a Communications Manager to craft and execute PR strategies aligned with business objectives. The ideal candidate should possess strong corporate communication skills and an understanding of Malaysia's media landscape. Responsibilities include developing communication programs, leveraging publicity opportunities, and managing media relationships. Experience in crisis management is a plus, providing ample opportunity to influence Grab's narrative in the region.

Qualifications

• Experience in corporate and brand communications.
• Deep understanding of Malaysia's media landscape.
• Adeptness in fostering and managing media relationships.

Responsibilities

• Develop and execute communication programs in line with Grab's vision.
• Identify and leverage publicity opportunities across channels.
• Cultivate media stories to strengthen Grab Malaysia's leadership.
• Maintain relationships with key local media and KOLs.
• Manage reputational risks and crisis response.
• Oversee PR agency activities per communication plan.
• Analyze metrics to evaluate PR efforts.

Skills

Corporate and brand communications

Media relationship management

Crisis management

Public relations strategies

Job description

Get to Know the Team

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab's vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.

Get to Know the Role

As the Communications Manager for Grab Malaysia, you'll collaborate with team members across verticals, commercial, marketing, and public affairs teams. Your primary focus will craft and execute PR and communication strategies to achieve business objectives. We're looking for someone with a background in corporate and brand communications, a deep understanding of Malaysia's media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

You will report to Communications Lead, Malaysia and will be based onsite in Petaling Jaya office.

The Critical Tasks You Will Perform

• Develop and execute communication programs in line with Grab's vision and goals
• Proactively identify and leverage publicity opportunities through various channels
• Cultivate compelling media stories to bolster Grab Malaysia's leadership position.
• Forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia
• Navigate and mitigate reputational risks and manage responses to incidents or crises
• Oversee PR agency activities according to the agreed communication plan and budget
• Analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed