CloudOps Engineer

AirAsia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading airline in Asia seeks an IT Infrastructure support professional in Kuala Lumpur. You will provide operational support, maintain servers, and administer cloud platforms. Ideal candidates should have a Bachelor’s degree in IT and 3-5 years of experience. Skills in Linux OS, cloud computing, and automation tools are essential. Join our dynamic team for an exciting career in a fast-paced environment dedicated to digital transformation.

Qualifications

• 3-5 years of solid working experience in related fields.
• Good verbal and written communication skills in English.
• Self-motivated and ability to multitask.

Responsibilities

• Provide server operational support based on SLA.
• Maintain High Availability of Servers and Systems.
• Cloud Platform Administration and troubleshooting.

Skills

Linux OS (Redhat, Ubuntu, CentOS)

Cloud Computing (GCP, Alibaba)

Automation tools (Ansible, Puppet, Jenkins)

Scripting (Bash, Shell, Python)

DNS Management

Data Backup

Education

Diploma / Bachelor Degree in Computer Science, IT, or equivalent

Tools

Open Source Products (Apache, Nginx, NFS)

Virtualization (VMware)

Job description

AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in?

AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

WHAT YOU'LL DO

• To provide server operational support based on SLA.
• Server Administration. Troubleshoot, assist in root cause analysis, implement corrective/preventive actions during and after an incident.
• Maintain High Availability of Servers and Systems.
• Perform patch deployment in accordance with patch management practices.
• Execute Capacity Management as on stated on policy
• Conduct periodic reviews as stated in internal policies.
• Automate and implement infrastructure services.
• Participate in a new IT Project meeting, discuss with the internal IT team or vendors.
• Subject matter expert in one or multiple IT Infra domains, provide guidance and train infra system operation team.
• Responsible for Data Backup Policy. Execute and monitor Backup Job.
• Troubleshoot backup system once there was an error or backup job failed. Perform monthly restoration exercise based on standard practice.
• Perform User Access Review, IAM Review, Hardening Checklist and Sign Off.
• Cloud Platform Administration. Perform changes, setup, troubleshooting on Cloud Platform base on request or incident
• Support Information Security requirement.
• Follow up and perform VAPT fixes based on the timeline given.
• Participate in the standby rotation schedule.
• Able to support and attend an issue after office hours and weekends whenever required.
• Ad-Hoc task from time to time once it's required.

WHO YOU ARE

• Possess a Diploma / Bachelor Degree in Computer Science, IT, or equivalent.
• At least 3-5 years of solid working experience in the related fields.
• Possess good verbal and written communication skills in English.
• Self-motivated, ability to multitask, interact with all levels of users,bteam player, fast learner

Knowledge and working experiences in the following:

• Linux OS (Redhat, Ubuntu and CentOS)
• Open Source Products (Apache, Nginx, NFS, postfix and etc)
• Cloud Computing (GCP, Alibaba) and virtualization (VMware).
• Automation tools (Ansible, Puppet, Jenkins)
• Ability to script using any of the following - Bash, Shell, Python, JSON, PHP.
• SSL Certificate management and lifecycle
• Data Backup.
• DNS Management and concepts.

Exposure to the following is an added advantage:

• Security Standards and Governance.