Clinic Supervisor / Manager

Smile Link Dental Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable dental practice is seeking experienced Clinic Supervisors / Managers to oversee daily operations and improve clinic performance. Candidates should have a minimum Diploma in Healthcare Administration and at least 3 years of clinic management experience. Responsibilities include managing sales performance, ensuring compliance with regulations, and optimizing patient care quality. The role offers a competitive compensation package and opportunities for professional development.

Benefits

Competitive compensation package

Opportunities for professional development

Qualifications

• Minimum Diploma in Healthcare Administration or Business Management.
• At least 3 years of proven experience in clinic management.
• Strong organisational and problem-solving skills.

Responsibilities

• Oversee, monitor, and improve clinic sales performance.
• Manage daily clinic operations with an emphasis on patient care.
• Ensure compliance with healthcare regulations.

Skills

Organisational skills

Problem-solving skills

Analytical mindset

Education

Diploma in Healthcare Administration or Business Management

Job description

Are you passionate about providing exceptional dental care and being part of a team committed to excellence? Smile-Link Dental Group is seeking experienced and dedicated Clinic Supervisors / Managers to oversee the daily operations and overall performance of the clinics. If you are a results-driven professional with a passion for healthcare performance and operations, we encourage you to apply for this exciting opportunity.

Position: Clinic Supervisors / Managers

About Us

Smile-Link Dental Group is a reputable and established dental practice dedicated to providing quality services and exceptional patient care. With years of experience in the market, we pride ourselves on our commitment to excellence and our friendly, patient-centric approach.

Job Responsibilities

1. Clinic Sales & Performance

• Oversee, monitor, and improve clinic sales performance, patient volume, and service profitability.

2. Clinic Operations

• Oversee daily clinic operations, including stock and supplies purchasing, implement and maintain high-quality hygiene protocols and patient care practice.

3. Patient Care Quality

• Build strong customer relationships and address patient concerns effectively.
• Optimise appointment scheduling and resource utilisation to reduce patient waiting times.

4. Marketing & Promotion

• Collaborate with HQ to plan and execute promotional campaigns, events, and initiatives to attract new patients.

5. Compliance & Quality Assurance

• Ensure full compliance with healthcare regulations and standards.

6. Human Resource Management

• Work closely with HQ to maintain and improve staff performance, work attitude, attendance, and retention.
• Assist in identifying potential candidates for recruitment.

Qualifications

• Minimum Diploma in Healthcare Administration, Business Management, or related fields.
• At least 3 years of proven experience in clinic management, healthcare facilities, or sales branch operations.
• Strong organisational and problem-solving skills, with the ability to prioritise tasks and manage multiple responsibilities effectively.
• Analytical mindset with the ability to identify improvement areas and implement effective solutions.

What We Offer

• Competitive compensation package
• Opportunities for professional development and advancement