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A healthcare clinic in Selangor is seeking a dedicated individual to assist doctors with clinic operations, including patient care and administration. The ideal candidate should hold a Certificate/Diploma in Healthcare Management, possess good communication skills in English and Bahasa Malaysia, and have an understanding of clinic procedures. Responsibilities include coordinating clinic activities, maintaining supply inventories, and ensuring a clean environment. Prior clinic experience is an asset. Shift rotation may be required.
To provide assistance and support to the doctor in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services.
To ensure efficient and coordinated clinic operation flow by coordinating and planning clinic activities, communicate patient’s needs, make referrals and serve as a resource person for insurance information.
Answers telephone inquiries from patients and others, screens call to determine nature and urgency of inquiry, refers calls as appropriate and/or schedule appointment with doctors.
Orders and maintains inventories of supplies as required to support day-to-day clinical and administration operations.
Assists in maintaining the cleanliness of the clinic and other equipment.
To deliver direct patient care; comprehensively assess patients’ needs; triage patients and report accordingly; manage messages from patients; perform stock-keeping; maintain patients’ rooms and treatment instruments.
To administer medication as assigned; serve as a resource person for knowledge of medication uses, side effects, and dosage; check for proper medication order; document medications; obtain required consent forms to administer immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and educate patients of the medication administration.
Certificate/Diploma in Healthcare Management is encouraged to apply.
Pleasant personality and good communication.
Clinic working experience will be an added advantage.
Able to communicate well in English and Bahasa Malaysia.
Well-versed in computer literacy.
Able to be on shift rotation depending on area of work.
High level of integrity and confidentiality.
Healthcare Assistant, Assistant Pharmacy are encouraged to apply.
All candidates applying including those from other states with the necessary requirement can also contact us at +601111911062/ *********@klinikserikinrara.com
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