Client Onboarding Specialist - Banking & Compliance

Citigroup; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur seeks a Client Onboard Rep. This role requires handling client requests, maintaining bank systems, and ensuring high service quality. Ideal candidates should have a bachelor's degree and prior experience in financial services, with strong attention to detail and customer focus. Fluency in English and proficiency in PC skills are essential. Join a diverse and dynamic team committed to growth and community impact.

Qualifications

• Bachelor's degree or equivalent experience.
• Previous experience in financial services preferred.
• Knowledge of bank products related to account opening and maintenance.

Responsibilities

• Processes client's requests related to system setup and documentation.
• Cooperates with internal partners for system maintenance.
• Provides responses to client and internal inquiries.
• Ensures high client satisfaction through product knowledge.

Skills

Attention to detail

Customer focus

Ability to work under pressure

Good PC skills (Excel, Word)

Fluent in English

Education

Bachelor's/University degree or equivalent experience

Job description

A leading financial services provider in Kuala Lumpur seeks a Client Onboard Rep. This role requires handling client requests, maintaining bank systems, and ensuring high service quality. Ideal candidates should have a bachelor's degree and prior experience in financial services, with strong attention to detail and customer focus. Fluency in English and proficiency in PC skills are essential. Join a diverse and dynamic team committed to growth and community impact.