Client-Facing Database Solutions Engineer

TiDB; Remote; MYR 60,000 - 90,000; Full time

Job summary

A global database solution provider is seeking a skilled database technical support specialist in Malaysia. You will be responsible for leading database solutions deployment and providing ongoing technical support to clients. The ideal candidate will have at least 3 years of experience in database support, strong proficiency in relational databases (MySQL/Oracle), and excellent problem-solving skills. Join us to be part of a diverse team committed to innovation and fairness.

Qualifications

• 3 years or more of experience in database technical support or related roles.
• Proficiency in management of relational databases ([MySQL/Oracle]).
• Familiarity with Linux/Unix operating systems.

Responsibilities

• Lead the implementation and deployment of database solutions.
• Provide ongoing technical support to clients.
• Engage with clients to understand their technical requirements.
• Create comprehensive documentation to assist clients.
• Record key issues to enhance products and support experiences.

Skills

Database technical support

Problem analysis

Communication skills

Quick learning

Collaboration

Education

Bachelor's degree in computer science or related field

Tools

MySQL

Oracle

Linux/Unix

Job description

A global database solution provider is seeking a skilled database technical support specialist in Malaysia. You will be responsible for leading database solutions deployment and providing ongoing technical support to clients. The ideal candidate will have at least 3 years of experience in database support, strong proficiency in relational databases (MySQL/Oracle), and excellent problem-solving skills. Join us to be part of a diverse team committed to innovation and fairness.