Client Delivery Manager

2X; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A dynamic marketing firm in Kuala Lumpur is seeking a Client Delivery Manager to oversee B2B marketing campaigns and ensure client satisfaction. The ideal candidate has a degree in a relevant field and at least 5 years in marketing, with strong communication and analytical skills. Join a growing team passionate about delivering successful results in a fast-paced environment.

Qualifications

• Minimum 5 years of working experience in Marketing.
• 1+ years of experience in program or project management within a fast-paced environment.
• Prior experience in B2B software marketing is highly desirable.

Responsibilities

• Oversee successful B2B marketing campaigns.
• Support client governance meetings with operational updates.
• Optimize program effectiveness and identify new opportunities.

Skills

B2B marketing campaign execution

Project management

Analytical skills

Strong communication

Detail orientation

Education

Bachelor's degree in Business, Marketing, Engineering, or related field

Job description

Overview

Group Company: 2X Marketing Sdn Bhd

Designation: Client Delivery Manager

Office Location: Kuala Lumpur (Office)

Why work with us?

We are a world-class, diverse team of marketing strategists, developers, analysts, designers, and writers who work together to get things done the smart way. We value personal and professional growth; thus, we only hire people who are passionate about what they do. We support their growth by creating a work environment that encourages collaboration, and mutual respect. We work with integrity, have a lot of FUN, and we are staunch believers in work-life balance. Our collaborative nature enables us to quickly share the best practices among our teams and recommend new ideas to our clients that are ready to implement. And we’re all about that growth. Our revenue, employees, and client base are expanding rapidly – doubling every 4-6 months. Our clients are industry leaders and multimillion-dollar companies who have trusted 2X to deliver tens of millions in pipeline and thousands of qualified leads. Best of all, we’re just getting started.

Challenges You’ll Tackle

• Oversee and help execute successful B2B marketing campaigns for a variety of channels, industries, and target audiences in line with our client’s overall goals that drive a measurable impact.
• Support the client governance meetings with a balanced mix of operational updates, alignment check-ins, and ideas exchange.
• Support the efforts in optimizing and analyzing program effectiveness and identifying new opportunities for clients to pursue.
• Supporting the leadership team on the visibility of key success metrics and potential issues with delivery and meeting client expectations.

What you need to succeed

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics or a related field.
• Minimum 5 years of working experience in Marketing.
• 1+ years of experience in program, change management, or project management within a fast-paced metrics-driven environment.
• Prior experience in B2B software marketing is highly desirable.
• Experience with project management, process or operations improvement.
• Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader levels.
• History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
• Detail orientation with a demonstrated ability to self-motivate and follow through on projects.
• Demonstrated ability to thrive in ambiguous environments.
• Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.