Client Account Management Executive (Chinese Speaker)

Amway; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global business corporation in Malaysia is seeking a Client Account Management Executive fluent in Chinese to provide consultative support and service to high-value ABO accounts. The role involves analyzing data to identify needs, managing account processes, and conducting relationship-building activities. Candidates should have a BA/BS in Business Administration with a focus on Sales/Marketing and a minimum of 4 years of experience. Proficiency in English, Malay, and Mandarin is crucial for effective communication.

Benefits

Performance bonus

Product Purchase with special rate

Free car park

Qualifications

• Minimum of 4 years experience in a related field.
• Proficiency in multiple languages is an advantage.

Responsibilities

• Provide consultative support to high value ABO accounts.
• Analyze data to identify key needs and root cause problems.
• Manage all stages of the account management process.

Skills

Strong service orientation and relationship building skills

Communication skills in English, Malay, and Mandarin

Analytical skills for KPI and market trends

Ability to work extensively and travel within Malaysia

Education

BA/BS in Business Administration or related area with a focus on Sales/Marketing

Job description

Client Account Management Executive (Chinese Speaker)

Providing data-driven consultative support and service to high value ABO accounts in order to achieve business objectives.

Understands the individual ABO’s motivations and goals and can predict key needs

Analyzes qualification and re-qualification data to identify root cause problems

Managing all stages of the account management process

Conducts detailed analysis (e.g., KPI’s, market trends, ABO business data, rules of conduct and code of ethics compliance and SWOT analysis)

Provide support in monitoring of ABO accounts to ensure they stay on-track to achieve their business goals

Conducting ABO account development activities including regular relationship building at Amway and ABO sponsored events and various proactive and responsive contacts necessary to execute against business objectives

Requirements

• BA/BS Business Administration with emphasis on Sales/Marketing or related area with min 4 years
• Willing to travel extensively within Malaysia
• Strong verbal and written communication skills in English, Malay and Mandarin to effectively communicate with our diverse client base and stakeholders. Proficiency in other language will be added advantage
• Strong service orientation, relationship building and social skills, able to communicate with people at all levels in an organization.

Benefits

• Performance bonus
• Product Purchase with special rate
• free car park, MNC working environment & etc