Claims Operations & Settlements Specialist

Lonpac Insurance Bhd; Kota Bharu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable insurance company in Kota Bharu, Kelantan is seeking a dedicated individual for claims handling. The ideal candidate will possess a Bachelor’s degree in a related field and strong communication skills. Responsibilities include updating claims files, liaising with adjusters and solicitors, and preparing documentation. Candidates must be proficient in spoken and written English. This role offers the opportunity to work in a dynamic environment while ensuring fair claim settlements.

Qualifications

• Bachelor’s degree holder in related discipline.
• Possess strong communication, interpersonal and analytical skills.
• Meticulous and able to handle multi-task as well as meeting deadlines.
• Proficient in both spoken and written English.

Responsibilities

• Check, verify and update new claims files and payments.
• Liaise and work with Loss Adjusters or Solicitors.
• Vet through claims documentation to recommend fair settlement.
• Attend to inquiries via phone call/email/letter.

Skills

Strong communication skills

Interpersonal skills

Analytical skills

Organizational skills

Proficiency in English

Education

Bachelor’s degree in a related discipline

Job description

A reputable insurance company in Kota Bharu, Kelantan is seeking a dedicated individual for claims handling. The ideal candidate will possess a Bachelor’s degree in a related field and strong communication skills. Responsibilities include updating claims files, liaising with adjusters and solicitors, and preparing documentation. Candidates must be proficient in spoken and written English. This role offers the opportunity to work in a dynamic environment while ensuring fair claim settlements.