Cashier

Ria Money Transfer; Mentakab; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services provider is seeking a Cashier to deliver frontline customer service by processing transactions and handling inquiries. Candidates should be fresh graduates, capable of working flexible schedules, and have strong customer service skills. Experience in cash handling is preferred. The position offers various benefits including medical allowances, insurance, and growth opportunities, while providing a supportive work environment.

Benefits

Statutory contributions – EPF, SOCSO, EIS

Annual medical and dental allowances

General hospitalization and surgical insurance

Employee Stock Purchase Plan (ESPP)

Paid vacation / sick leave

Growth opportunities

Corporate gatherings and team bonding events

Qualifications

• Fresh graduate with SPM or higher.
• Ability to work a flexible schedule, including weekends.
• Some computer knowledge is required.

Responsibilities

• Process transactions and handle inquiries from customers.
• Assist customers with service questions and complaints.
• Balance cash register and prepare records for bank deposits.

Skills

Customer service skills

Cash handling experience

Computer knowledge (MS Word and Excel)

Education

SPM or above

Job description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services that include fast, secure, and affordable global money transfers to millions of customers. It also offers currency exchange, mobile top‑up, bill payment, and check‑cashing services, providing a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose is to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

As a Cashier in Retail Operations, your role will be providing frontline customer service by processing transactions, handling inquiries, ensuring accurate records, and supporting daily operations in compliance with company procedures.

Roles & Responsibilities

• Interact with customers face‑to‑face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
• Recognize problems, issues or complaints during queries and propose solutions or elevate to the management team.
• Keep up to date with Ria’s products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare your daily transaction record.
• Perform other duties as assigned or requested by your colleagues and superiors.

Position Requirements

• Fresh graduate with SPM and above.
• Ability to work flexible schedules, including weekends.
• Some computer knowledge with the ability to use MS Word and Excel.
• Cash handling experience is highly preferred.
• Strong customer service skills.

Perks & Benefits

• Statutory Contributions – EPF, SOCSO, EIS
• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Paid Vacation / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.