Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Citigroup; Pahang; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global financial services provider is seeking a Cash and Trade Processing Analyst in Malaysia with proficiency in Cantonese and Mandarin. This hybrid role involves managing cash operations and supporting Hong Kong operations. Ideal candidates will have 0-2 years of experience, effective communication skills, and a bachelor's degree. Benefits include well-being programs and access to learning resources.

Benefits

Programs for physical and mental well-being

Access to learning and development resources

Work-life balance programs

Qualifications

• 0-2 years of relevant experience; fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Fluency in spoken and written English, Mandarin, and Cantonese.

Responsibilities

• Perform cash management operations such as funds transfer and check processing.
• Provide processing assistance for firm payments and trade transactions.
• Serve as a subject matter expert for User Acceptance Training (UAT).
• Participate in compliance-related activities to minimize losses.

Skills

Cantonese/Mandarin proficiency

Effective communication skills

Analytical skills

Presentation skills

Education

Bachelor’s/University degree or equivalent experience

Tools

Microsoft Office

Job description

Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

At Citi, we connect millions of people across the globe. We provide financial services and products to clients ranging from consumers to institutions, helping them meet their biggest opportunities.

Job Overview

We are looking for a high-caliber professional to join our team as Cash and Trade Processing – Hybrid, based in Penang, Malaysia. The role supports Hong Kong operations and requires Cantonese/Mandarin proficiency.

Responsibilities

• Perform cash management operations such as funds transfer, check processing, return items, and other operations.
• Perform callback or client contact activity.
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, transaction clarifications, and referrals.
• Aid with processing firm payments, receivables, trade transactions and liquidity flows, transaction clarifications, referrals.
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower-level personnel.
• Participate in compliance related activities to minimize losses.
• Assist with cash & trade operational project needs.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency.

Qualifications

• 0‑2 years of relevant experience. Fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Proficiency with Microsoft Office tools and data entry skills.
• Effective communication, analytical, and presentation skills.
• Required Cantonese/Mandarin proficiency to support Hong Kong operations.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Education

• Bachelor’s/University degree or equivalent experience.

Benefits

• Programs and services for physical and mental well-being, including telehealth options, health advocates, and confidential counseling (coverage varies by country).
• Access to learning and development resources to broaden skills and knowledge.
• Programs that help employees balance work and life.

Legal Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation, please contact us for accessibility support.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Take the next step in your career, apply for this role at Citi today.