Car Rental Specialist

TRIPPAL HOLIDAY SDN. BHD.; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A vehicle rental company in Sepang, Selangor is seeking a dedicated team member to assist customers with vehicle selection, handle inquiries, and manage various vehicle operations. You will perform inspections, maintain accurate records, and ensure that vehicles are ready for each renter. The ideal candidate should have at least 1 year of experience and a Diploma or Bachelor’s degree. Strong customer service skills and attention to detail are essential for this role.

Qualifications

• Minimum 1 year of working experience in the related field.
• Preferably candidates staying in Sepang area.

Responsibilities

• Assist customers with vehicle selection and explain rental policies.
• Handle inquiries and resolve complaints efficiently.
• Perform pre-rental inspections and ensure vehicles are ready for the next renter.
• Maintain accurate records of rentals and manage reservation systems.

Skills

Customer service skills

Communication skills

Attention to detail

Problem-solving skills

Sales abilities

Basic administrative skills

Education

Diploma/ Bachelor’s Degree in any field

Job description

TRIPPAL HOLIDAY SDN. BHD. – Sepang, Selangor

Assist customers with vehicle selection, explain rental policies, and process bookings.

Handle inquiries, resolve complaints, and upsell services (GPS, insurance, etc.).

Manage payments and secure rental agreements.

Vehicle Operations

Perform pre-rental inspections and post-rental checks (damage, cleanliness).

Ensure vehicles are clean, fueled, and ready for the next renter.

Coordinate vehicle maintenance and transfers with the operations team.

Administrative Duties

Maintain accurate records of rentals, payments, and vehicle status.

Manage reservation systems and inventory levels.

Core Skills

Strong customer service and communication.

Attention to detail for inspections and paperwork.

Problem-solving for customer issues.

Sales and upselling abilities.

Basic administrative and computer skills.

JOB REQUIREMENTS

Minimum 1 year of working experience in the related field

Minimum Diploma/ Bachelor’s Degree in any field.

Preferably candidate who are staying in Sepang area