Captain - Dockyard (173494)

Shangri-La Hotels and Resorts; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel group in Ipoh is seeking a Captain for Dockyard at Kerry Hotel. You will provide exceptional service to guests, ensure smooth operations, and assist in daily management. The ideal candidate has 3 years of experience, preferably in supervisory roles, and strong communication skills in English, Cantonese, and Putonghua. Join a team committed to excellence in hospitality.

Qualifications

• Minimum 3 years of relevant experience; supervisory experience in F&B would be an advantage.

Responsibilities

• Provide quality service to guests.
• Ensure smooth operations of the work section.
• Ensure service/items are prepared according to restaurant standards.
• Check cleanliness of the section.
• Collect feedback during operation for guest satisfaction.
• Assist the Manager in the day-to-day operations.

Skills

Customer-oriented

Detail-minded team player

Strong communications skills

Interpersonal skills

Good command of spoken English

Good command of Cantonese

Good command of Putonghua

Education

Formal training in Hospitality Management

Job description

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

Gourmet Food Hall Concept

Set right on the harbourfront with sweeping views of Hong Kong’s skyline, Dockyard is a new kind of restaurant that brings together an array of quick-service Asian-style eateries alongside a fully serviced bar – all within a sleek industrial-inspired setting.

We are looking for a Captain - Dockyard based at Kerry Hotel Hong Kong!

As a Captain - Dockyard, we rely on you to:

• Provide quality service to guests
• Ensure smooth operations of the work section appointed and strive for guests’ delights
• Ensure that service / items are prepared according to restaurant standards
• Check the cleanliness of the section prior to and after service
• Collect feedback during operation to ensure guests’ satisfaction
• Assist the Manager in the day-to-day operations

We are looking for someone who has:

• Minimum 3 years of relevant experience; supervisory experience in F&B would be an advantage
• Formal training in Hospitality Management would be an advantage
• Customer-oriented and detail-minded team player
• Strong communications and interpersonal skills
• Good command of spoken English, Cantonese and Putonghua

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.