Cantonese-Speaking Fraud Ops Analyst (Entry Level)

Citigroup Inc.; Kuala Lumpur; On-site; MYR 45,000 - 65,000; Full time

Job summary

A global banking institution in Kuala Lumpur is seeking an entry-level Fraud Ops Analyst to assist in managing fraud risks and implementing policies to reduce losses. Responsibilities include performing fraud analysis, making informed judgments, and maintaining knowledge of industry standards. Ideal candidates have a Bachelor’s degree, relevant experience, and are proficient in Cantonese, Mandarin, and English. The position offers full-time hours with opportunities for professional development.

Qualifications

• Relevant experience in a related role.
• Knowledge in the Investigation and Fraud claims process.
• Experience in early fraud detection trend analysis.

Responsibilities

• Perform short and long-term forecasting analysis.
• Work within guidelines under general supervision.
• Identify inconsistencies in data and communicate clearly.

Skills

Risk assessment

Fraud analysis

Communication

Customer service

Trend analysis

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Access

Job description

A global banking institution in Kuala Lumpur is seeking an entry-level Fraud Ops Analyst to assist in managing fraud risks and implementing policies to reduce losses. Responsibilities include performing fraud analysis, making informed judgments, and maintaining knowledge of industry standards. Ideal candidates have a Bachelor’s degree, relevant experience, and are proficient in Cantonese, Mandarin, and English. The position offers full-time hours with opportunities for professional development.