Cafe Supervisor: Lead Coffee & Customer Experience

The Coffee Bean & Tea Leaf; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coffee shop chain in Johor Bahru is seeking passionate individuals to join as Baristas. You will receive comprehensive training in our Barista Academy, allowing you to provide exceptional service to customers while maintaining high-quality standards. Responsibilities include guiding customers' experiences, maintaining a clean café, and assisting in daily operations. The ideal candidate should have strong customer service skills and the ability to thrive in a fast-paced environment. Flexible shifts including weekends and holidays are required.

Benefits

World Class training

Competitive salary

Performance & Attendance bonuses

Brew Crew discounts

Flexible working hours

Medical benefits

Qualifications

• Previous experience as a Barista or similar customer service role preferred.
• Flexibility to work various shifts including weekends and holidays.
• Strong attention to detail and quality.

Responsibilities

• Guide customers through their coffee & tea experience providing exceptional service.
• Maintain a clean and organized café environment.
• Assist in the supervision of café operations and ensure service standards.

Skills

Customer service orientation

Excellent communication

Ability to work in a fast-paced environment

Teamwork

Job description

A leading coffee shop chain in Johor Bahru is seeking passionate individuals to join as Baristas. You will receive comprehensive training in our Barista Academy, allowing you to provide exceptional service to customers while maintaining high-quality standards. Responsibilities include guiding customers' experiences, maintaining a clean café, and assisting in daily operations. The ideal candidate should have strong customer service skills and the ability to thrive in a fast-paced environment. Flexible shifts including weekends and holidays are required.