Cafe Operations & Experience Lead

RPO Pte Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable café management company in Kuala Lumpur seeks a Cafeteria Manager to ensure smooth daily operations. The role includes overseeing staff, maintaining product quality, managing costs, and fostering a positive team environment. The ideal candidate will lead service excellence and implement training strategies to enhance team performance while ensuring compliance with food safety standards. Strong leadership and customer service skills are essential for this position.

Qualifications

• Strong leadership skills to guide the team.
• Ability to analyze customer feedback for operational improvement.
• Knowledge of food safety and hygiene regulations.

Responsibilities

• Oversee day-to-day operations of the Café.
• Lead the team to deliver high-quality service.
• Manage costs effectively, including inventory control.

Skills

Leadership

Customer service excellence

Operational management

Job description

A reputable café management company in Kuala Lumpur seeks a Cafeteria Manager to ensure smooth daily operations. The role includes overseeing staff, maintaining product quality, managing costs, and fostering a positive team environment. The ideal candidate will lead service excellence and implement training strategies to enhance team performance while ensuring compliance with food safety standards. Strong leadership and customer service skills are essential for this position.