Cafe Hospitality Supervisor

T&L Group; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading food and beverage company in Puchong seeks a dedicated female Muslim professional with 1-2 years of F&B experience. The candidate will ensure daily operations run smoothly, maintain hygiene standards, and lead a team to uphold service excellence. Responsibilities include inventory management, staff scheduling, and customer service handling. Competitive benefits like annual leave and medical coverage are provided.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Training Provided

Allowance Provided

Qualifications

• Female Muslim able to cater during Solat Jumaat duration.
• Minimum 1–2 years experience in F&B operations.
• Basic knowledge of food safety and hygiene control.

Responsibilities

• Ensure daily outlet readiness through systematic checks.
• Execute and monitor inventory system and stock availability.
• Lead and coach team to deliver consistent service quality.

Skills

Strong communication skills

Leadership mindset

System-based work discipline

Job description

Requirements

• Female Muslim able to cater during Solat Jumaat duration
• Minimum 1–2 years experience in F&B operations with strong system-based work discipline
• Leadership mindset with clear understanding of hospitality standards and service excellence
• Able to follow, execute and improve operational systems, SOPs and checklists
• Strong communication skills with professional customer-handling ability
• Able to work shifts, weekends and public holidays
• Physically fit, well-groomed and highly responsible
• Basic knowledge of food safety, hygiene control and operational compliance

Responsibilities

• Ensure daily outlet readiness through systematic checks (cleanliness, setup, equipment)
• Execute and monitor inventory system, FIFO practice and stock availability
• Manage staff scheduling through structured workforce planning
• Conduct daily briefing with focus on hospitality mindset, standards and execution
• Lead, coach and guide team to deliver consistent service quality
• Handle customer feedback and complaints with professional hospitality conduct
• Ensure full compliance with SOP, hygiene, safety and operational systems
• Prepare daily operational reports and communicate clearly with management
• Maintain outlet image, company assets and brand hospitality standards
• Support event operations, catering setup and ad-hoc system-driven tasks

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Allowance Provided