Business System Analyst

Jabil; Bayan Lepas; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading multinational manufacturing services provider in Penang is seeking a Business System Analyst to bridge the gap between business stakeholders and IT teams. This role involves translating requirements into technical specifications, assisting in system implementations, and optimizing business processes. The ideal candidate should hold a Bachelor's degree, possess 6-8 years of experience in the field, and be familiar with Agile methodologies. The position offers opportunities for career development in a dynamic work environment.

Qualifications

• 6-8 years of experience in a similar role.
• Ability to work independently with minimal supervision.
• Positive attitude in a team-based environment.

Responsibilities

• Collaborate with business stakeholders to identify needs.
• Translate business requirements into functional specifications.
• Assist in designing, testing, and deploying new systems.
• Provide regular updates on project status and issue resolution.
• Analyze existing business processes for optimization.
• Conduct end-user training as needed.

Skills

Interpersonal skills

Process measurement and improvement

Agile methodologies

Scrum methodologies

Education

Bachelor’s degree in information systems/computer science or equivalent

Job description

Job Summary

The Business System Analyst acts as a bridge between business stakeholders and IT teams, identifying business needs and translating them into technical requirements. They play a key role in system implementations, enhancements, and ensuring solutions align with business objectives.

Key Responsibilities

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end-user training when necessary.
• Prepare and keep system and project documentation up to date.

Job Requirements

• Bachelor’s degree in information systems/computer science or equivalent
• 6-8 years of experience
• Familiarity with Agile and Scrum methodologies.
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures.
• Able to work independently with minimal supervision and perform in a team-based environment with a positive working attitude.

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