Business System Analyst

Jabil; Balik Pulau; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking a Business System Analyst in Balik Pulau, Malaysia. The role involves bridging business stakeholders and IT teams, translating business needs into technical requirements. Key responsibilities include collaborating to analyze business processes, assisting system design and deployment, and managing data integrity. Candidates should have a Bachelor’s degree in information systems/computer science and 6-8 years of experience, along with strong interpersonal skills and familiarity with Agile methodologies.

Qualifications

• 6-8 years of experience in relevant fields.
• Experience with both Agile and Scrum methodologies.

Responsibilities

• Collaborate with stakeholders to identify and analyze business needs.
• Translate requirements into functional specifications.
• Assist in design, testing, and deployment of systems.
• Work with IT teams to ensure requirements are implemented.
• Provide updates on project status to managers.
• Analyze and optimize existing business processes.
• Support data analysis efforts and maintain data integrity.
• Conduct end-user training as necessary.

Skills

Excellent interpersonal skills

Ability to measure and improve processes

Familiarity with Agile methodologies

Ability to work independently

Teamwork skills

Education

Bachelor’s degree in information systems/computer science or equivalent

Job description

The Business System Analyst acts as a bridge between business stakeholders and IT teams, identifying business needs and translating them into technical requirements. They play a key role in system implementations, enhancements, and ensuring solutions align with business objectives.

Key Responsibilities:

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end‑user training when necessary.
• Prepare and keep system and project documentation up to date.

Job Requirements:

• Bachelor’s degree in information systems/computer science or equivalent
• 6‑8 years of experience
• Familiarity with Agile and Scrum methodologies
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures
• Able to work independently with minimal supervision and able to perform in a team‑based environment with a positive working attitude