Business Operations Manager

Gateway Search; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology firm is seeking a competent Business Operations Manager to oversee day-to-day operations in Malaysia. This role requires a Bachelor's degree in Business Administration and 5–8 years of relevant experience. Responsibilities include managing office administration, coordinating finance tasks, and liaising with governmental bodies. The ideal candidate will demonstrate strong organizational skills, problem-solving abilities, and proficiency in English, with Mandarin as a plus. Join us for a dynamic opportunity to drive operational efficiency.

Qualifications

• Minimum 5–8 years of experience in business operations, administration, or corporate services.
• Strong exposure to finance coordination and HR operations.
• Solid understanding of local labor laws and compliance practices.

Responsibilities

• Oversee day-to-day business operations to ensure efficiency and continuity.
• Manage office administration, facilities, vendors, and service providers.
• Coordinate with finance teams on budgeting and expense control.
• Support HR operations including onboarding and payroll coordination.
• Act as the key contact with government agencies and regulatory bodies.

Skills

Organizational skills

Multitasking abilities

Problem-solving skills

Communication skills in English

Proficient in MS Office

Education

Bachelor's degree in Business Administration or related fields

Tools

ERP/administrative systems

Job description

• Leading technology
• State of the art process
• Autonomy

We are looking for a competent and versatile Business operations manager to run our facility in Malaysia.

Key Responsibilities

Business & Office Operations

• Oversee day-to-day business operations to ensure efficiency and continuity.
• Manage office administration, facilities, vendors, and service providers.
• Establish and improve internal policies, SOPs, and operational controls.

Finance & Administration

• Coordinate with finance teams on budgeting, expense control, invoicing, and payments.
• Monitor operational costs and support cost optimization initiatives.
• Liaise with external accountants, auditors, banks, and service providers.

Human Resources & People Operations

• Support HR operations including onboarding, offboarding, payroll coordination, and employee administration.
• Ensure compliance with local labor laws, company policies, and internal guidelines.
• Support performance management, training coordination, and employee engagement initiatives.

Visa & Immigration Management

• Manage employment pass, work visa, dependent visa, and renewal processes.
• Coordinate with immigration authorities and external agents to ensure timely approvals.
• Maintain accurate visa and compliance records for all employees.

Government & Regulatory Liaison

• Act as the key contact point with government agencies, regulatory bodies, and statutory authorities.
• Handle business registrations, licenses, permits, and regulatory filings.
• Ensure company operations comply with local laws and industry regulations.

Stakeholder & Cross-Functional Coordination

• Work closely with headquarters and regional teams to align operational standards.
• Support senior management with operational reporting and decision-making materials.
• Manage ad-hoc projects and initiatives assigned by management.

Requirements & Qualifications

• Bachelor’s degree or above in Business Administration, Management, Finance, or related fields.
• Minimum 5–8 years of experience in business operations, administration, or corporate services.
• Strong exposure to admin, finance coordination, HR operations, visa/immigration, and government liaison.
• Solid understanding of local labor laws, regulatory requirements, and compliance practices.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong communication skills in English; Mandarin proficiency is a strong advantage.
• Proficient in MS Office and ERP/administrative systems.