Business Manager / Senior Business Manager

MIMS Medica Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A healthcare consulting firm in Selangor, Malaysia is seeking a Business Manager/Senior Business Manager to drive growth through consultative selling and strategic account development. The ideal candidate will have 2–5 years of experience in sales within healthcare, strong communication skills, and proficiency with MS Office and CRM tools. This role offers the opportunity to coordinate with various stakeholders and contribute to measurable outcomes for clients.

Qualifications

• 2–5 years of experience in sales, account management, or client service within healthcare or pharma.
• Proven experience in consultative selling and account planning.
• Strong abilities in communication, writing, and visual storytelling.

Responsibilities

• Drive growth through consultative selling and strategic account development.
• Manage pipeline and CRM accuracy; meet revenue and margin targets.
• Coordinate with internal experts to produce proposals and SOWs.
• Monitor competitor activity and apply insights to account plans.

Skills

Consultative selling

Account management

Strong communication

Data literacy

Tools

MS Office

CRM (Salesforce, Monday, Pipedrive)

Job description

Business Manager / Senior Business Manager

Add expected salary to your profile for insights

We are seeking an individual who will drive growth through consultative selling, strategic account development, and solution design across our integrated HCP engagement portfolio. You will act as a trusted advisor to clients, translate marketing objectives into compelling solutions, and coordinate internal experts to deliver measurable outcomes.

Key Responsibilities

<>1. Sales & Business Development:

Conduct consultative discovery to understand objectives, stakeholders, constraints, and success metrics.

Build account plans (stakeholder mapping, opportunity/whitespace, relationship activities, business reviews).

Manage pipeline, forecasting, and CRM accuracy; meet revenue and margin targets.

2. Proposal and solution design:

Distil client goals into clear briefs with deliverables, timelines, and KPIs.Coordinate with internal experts (medical/scientific, content/creative, data/insights, ad operations, product, delivery) to produce compelling, compliant proposals and SOWs.

Frame value and ROI; manage pricing and margin considerations.

3. Client management and delivery coordination:

Manage day‑to‑day communications, prepare meeting materials, and support reviews.

Coordinate smooth handover, kick‑off, and milestone tracking with delivery teams.

Translate performance data into insights and next‑step recommendations.

4. Market and business intelligence:

Monitor competitor activity, therapeutic trends, industry launches, and client org updates; apply insights to account plans and proposals.

Share feedback to inform service and product enhancement opportunities.

Required Qualifications

2–5 years of experience in sales, account management, or client service within healthcare/pharma, medical communications, or HCP media/platforms.

Demonstrated consultative selling and account planning experience with measurable growth.

Experience translating client marketing objectives into proposals across content‑led programs and/or platform‑based activation.

Consultative selling: discovery, needs analysis, value articulation, objection handling.

Account modelling: stakeholder mapping, relationship plans, opportunity sizing, business reviews.

Strong communication and presentation; clear writing and visual storytelling.

Cross‑functional coordination with strong follow‑through; data literacy and comfort with dashboards and reports.

Proficiency with MS Office and CRM (e.g., Salesforce, Monday, Pipedrive).

Key Behaviours

Client‑focused, commercially minded, and proactive.

Detail‑oriented, organized, and analytical.

Collaborative, professional, and adaptable in a fast‑paced environment.

Success Measures

Revenue and margin attainment; forecast accuracy and healthy pipeline coverage.

Proposal win rate and deal quality.

Client retention, satisfaction, and account growth.

About MIMS

Established in 1963, MIMS is a multi‑channel provider of drug information, medical education and services connecting healthcare communities. Our work empowers healthcare providers (HCPs) to improve patient outcomes by facilitating knowledge exchange and better decision‑making.

Today, MIMS is present in 18 countries across Asia Pacific with approximately two million HCP subscribers to its drug & resource portal, digital and print publications. Our teams across Asia Pacific are experienced in medical education, content development, medical publications, digital solutions and event management.

Application Questions

• Which of the following Microsoft Office products are you experienced with?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a business manager?
• Do you possess or have access to your own transportation?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?