Business Development Representative Team Lead (IT) - Japanese Speaking

ManpowerGroup; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global technology solutions provider is looking for a Business Development Representative Team Lead (Japanese Speaking) in Kuala Lumpur. This role involves managing a sales team, driving performance, and aligning strategies with client needs. Candidates must have a Bachelor's degree, extensive IT sales experience, and proficiency in both English and Japanese (JLPT N2 level or above). The position focuses on building high-performing teams and optimizing sales strategies, making impactful contributions to organizational success.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics or equivalent.
• Extensive experience in sales and managing sales teams.
• Strong background in IT sales and sales operations.
• 5–7 years of supervisory experience.
• English proficiency at B2 level or higher.
• Japanese proficiency at JLPT N2 level or above.
• Proficiency in Salesforce CRM and productivity tools.

Responsibilities

• Manage sales team performance through effective strategies.
• Lead discussions on sales strategy and metrics.
• Design sales processes and deliver market insights.
• Build a high-performing sales team and manage talent.
• Engage with clients to align strategies and offerings.

Skills

Sales management

Performance optimization

Strategy development

Client engagement

Team building

Business intelligence

Leadership

Education

Bachelor’s degree in Business, Marketing, Economics, or related fields

Tools

Salesforce CRM

Power BI

Excel

Outlook

O365

Job description

Business Development Representative Team Lead (IT) - Japanese Speaking

About the Employer

Our client is a global leader in technology and business solutions, dedicated to driving growth through innovation, collaboration, and customer success. With a strong focus on performance, leadership, and market expansion, the employer empowers professionals to lead high-performing teams, deliver impactful sales strategies, and contribute to organizational excellence.

Key Responsibilities

• Drive sales team performance by managing inside sellers, setting KPI targets, and designing effective sales strategies.
• Execute individualized performance optimization plans to maximize results.

Client Engagement

• Lead sales strategy discussions based on offering performance and market response.
• Interface directly with client subject matter experts and sales leaders to align strategies.

Deliverables

• Own program performance against sales targets.
• Design sales execution processes and deliver actionable insights from market trend analysis.

People Management

• Build and manage a high-performing sales team.
• Conduct one-on-one and team talent management processes to ensure KPIs are exceeded.

Value-Added Initiatives

• Provide insights based on Voice of Customer (VoC).
• Collaborate with the team to identify process improvements, innovation, and transformation opportunities.

Leadership Skills

• Lead by example, drive accountability, and foster a collaborative environment.

Sales Enablement

• Engage directly with inside sellers to define sales methodology.
• Execute individualized coaching plans to enhance performance.

Team Building

• Develop a culture of performance among sales members.
• Retain and recruit top sellers to strengthen the team.

Business Intelligence & Analytics

• Conduct reporting and analysis, identify trends, and ensure understanding of the full sales process.

Job Requirements

• Bachelor’s degree required; majors in Business, Marketing, Economics, or related fields preferred.
• Extensive sales experience, including managing sales teams.
• Strong background in multiple sales motions and/or sales and marketing operations highly desirable.
• 5–7 years of supervisory or managerial experience in IT sales.
• English proficiency at minimum B2 level.
• Japanese proficiency required (non-native speakers must hold JLPT N2 level or above).
• Proficiency in productivity tools such as Outlook, O365, and web-conferencing platforms.
• Fluent in using Salesforce CRM.
• Experience with reporting and analytics tools such as Power BI, Excel, PowerApps, and similar platforms.