Business Development Officer

DAMSURE EXPERT BUILDCARE LLP; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading construction solutions provider is seeking a Business Development Officer for the South Kerala region. This senior role involves full ownership of franchise performance, driving sales growth, and expanding market reach. The ideal candidate has 3-7 years of relevant experience and strong leadership skills. Responsibilities include managing franchises, overseeing new partner onboarding, and providing technical and sales support. Valid driving licenses are mandatory, and extensive travel is expected for this role.

Qualifications

• 3–7 years of experience in sales or business development, preferably in construction chemicals or building materials.
• Strong leadership and communication skills essential.
• Valid two-wheeler and four-wheeler driving licenses are mandatory.

Responsibilities

• Drive business growth across South Kerala as the Business Development Officer.
• Manage existing franchises and onboard new partners.
• Coordinate with cross-functional teams for technical support.

Skills

Sales

Leadership

Negotiation

Communication

Analytical skills

Territory management

Job description

Role Purpose

The Business Development Officer (BDO) is responsible for driving overall business growth across the South Kerala region. This is a senior field role with complete ownership of franchise performance, sales growth, market expansion, credit control, technical coordination, contractor and applicator development, and leadership support to franchise sales teams. The BDO works closely with cross‑functional teams to ensure sustainable regional growth and operational excellence.

Key Responsibilities

• Regional Business Ownership: End‑to‑end responsibility for business growth across South Kerala.
• Sales Growth & Target Achievement: Drive primary and secondary sales through structured planning and execution.
• Franchise Management: Handle existing franchises and ensure performance improvement and policy compliance.
• New Franchise Development: Identify, onboard, and stabilize new franchise partners.
• Market Expansion: Identify untapped markets and growth opportunities within the region.
• Contractor & Applicator Development: Build, train, and retain a strong contractor and applicator network.
• Training & Capability Building: Conduct regular product, process, and application training programs.
• Project & Site Support: Provide on‑site sales and technical support for key projects and enquiries.
• Credit Control & Collections: Ensure timely collections, monitor credit limits, and control outstanding balances.
• Cross‑Functional Coordination: Coordinate with Technical, QA, Projects, Accounts, and Operations teams.
• Technical Query Resolution: Resolve franchise technical queries related to product selection and application.
• Market Intelligence & Reporting: Track competitor activities and submit regular business reports.
• Team Leadership: Guide franchise sales executives, set targets, and review performance.

Key Performance Indicators (KPIs)

• South Kerala regional sales achievement
• Franchise performance and growth
• Collection efficiency and overdue control
• New franchise onboarding and stabilization
• Applicator productivity and training effectiveness
• Timely technical resolutions
• Market expansion and revenue growth

Requirements

Qualifications & Skills

• 3–7 years of experience in sales / business development (construction chemicals, waterproofing, or building materials preferred)
• Strong leadership, communication, negotiation, and coordination skills
• Ability to independently manage a large territory
• Strong analytical and reporting capability
• Willingness to travel extensively across South Kerala
• Valid two‑wheeler and four‑wheeler driving licenses are mandatory