Business Development Manager

Rhenus Logistics; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company is seeking a sales professional to develop new business opportunities in Johor, Malaysia. The role involves driving customer acquisition, managing the sales cycle, and maintaining relationships. Candidates should have a diploma or degree in a relevant field and a minimum of 5 years of experience in logistics and freight forwarding, particularly in cross-border operations with Singapore. Proficiency in English and Bahasa Malaysia is essential, with Mandarin as a plus.

Qualifications

• Proven experience in sales and business development in logistics or transportation services.
• Minimum 5 years with strong cross-border logistics knowledge.
• Familiarity with Johor's industrial zones and local networks is highly desirable.

Responsibilities

• Identify and develop new business opportunities in Johor.
• Drive customer acquisition and achieve sales targets.
• Manage the end-to-end sales cycle from lead generation to closing.
• Utilize CRM tools for pipeline management and sales reporting.
• Build and maintain long-term customer relationships.
• Stay updated on market trends and competitor activities.

Skills

Sales and business development

Communication skills in English and Bahasa Malaysia

Negotiation skills

Proficiency in CRM systems

Team collaboration

Education

Diploma or Degree in Business, Logistics, Supply Chain Management, or related field

Job description

Job Description

What you can expect

• Identify and develop new business opportunities across key market verticals in Johor and the Southern Region, focusing on industries with strong trade and logistics potential.
• Drive new customer acquisition and consistently achieve or exceed assigned annual sales and revenue targets.
• Strengthen and expand cross-border trade lanes, particularly with Singapore and Southeast Asia, through close collaboration with Rhenus offices and global partners.
• Manage the end-to-end sales cycle – from lead generation, client engagement, solution presentation, pricing, and negotiation to closing deals and after-sales follow-up.
• Utilize CRM tools effectively for pipeline management, forecasting, and sales reporting.
• Deliver impactful sales presentations, proposals, and tender responses that highlight Rhenus’ integrated logistics and supply chain capabilities.
• Build and maintain long‑term relationships with key customers to ensure satisfaction, retention, and continued account growth.
• Stay updated on regional market trends, competitor activities, and trade developments relevant to Johor’s logistics landscape.

What you bring

• Diploma or Degree in Business, Logistics, Supply Chain Management, or a related discipline (or equivalent work experience).
• Proven experience in sales and business development within Malaysia, ideally in freight forwarding, logistics, or transportation services.
• Minimum 5 years of relevant experience, with a strong understanding of cross-border logistics operations between Johor and Singapore.
• Excellent communication, presentation, and negotiation skills in both English and Bahasa Malaysia. Mandarin proficiency is an advantage.
• Strong proficiency in CRM systems for managing customer data, tracking sales performance, and reporting.
• A self‑driven, results‑oriented professional with a proactive attitude and the ability to work independently.
• Team‑oriented mindset with a focus on collaboration, customer satisfaction, and sustainable growth.
• Familiarity with Johor’s industrial zones (e.g., Pasir Gudang, Tanjung Pelepas, Senai) and local business networks is highly desirable.