Business Development Manager (Construction/Fit Out)

ZIG ZAG BUILDERS (M) SDN. BHD.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A construction company located in Kuala Lumpur is seeking a Business Development and Sales & Marketing professional to enhance revenue through lead generation, marketing strategies, and account management. The ideal candidate should hold a Bachelor's degree in Business or Marketing and possess 4-5 years of relevant experience, demonstrating strong skills in communication, negotiation, and customer relationship management. This role also involves performance management and ensuring customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Marketing or a related field required.
• 4 - 5 years’ experience in business development or similar role is needed.
• Strong communication and negotiation skills are essential.

Responsibilities

• Generate revenue by developing market potential through lead generation and closing sales.
• Develop marketing strategies to penetrate new markets.
• Manage existing accounts and create deeper relationships with customers.

Skills

Communication

Negotiation

Public relations

Presentation skills

Critical thinking

Planning

Statistical analysis

Time management

Collaboration

Team work

Motivation

Education

Bachelor’s degree in Business, Marketing or a related field

Job description

Business Development and Sales & Marketing:

Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project.

Developing marketing strategies with action plans to penetrate new markets.

Increasing revenue by identifying new opportunities for unmet customer needs.

Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline.

Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.

Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

Customer Relationship Management:

Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.

Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.

Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

Performance Management:

Prepare and submit performance management reports to Managing Director.

Identify areas of improvement based on the performance management report.

Quality Management System:

Ensure effective implementation of company policy and departmental standard operating procedures.

Support other internal customers in operations to ensure products and services meet customer and other interested parties’ requirements.

Ensure proper document and record keeping in Commercial and QS department.

Requirements

Education

Bachelor’s degree in Business, Marketing or a related field

Experience

At least 4 - 5 years’ relevant experience in business development or similar role

Skill

Communication and negotiation.

Public relations and presentation skills.

Critical thinking.

Planning and forecasting.

Statistical analysis.

Basic knowledge of markets and changing business environments.

Time management.

Collaboration and team work.

Ability to motivate a workforce.

Unlock job insights

Your application will include the following questions:

• How many years of business development experience do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?