Business Conduct & Rules Executive

Amway; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading direct selling company in Malaysia seeks a Compliance Specialist to uphold brand integrity and ensure compliance with digital content standards. The role includes reviewing online content, documenting findings, and resolving compliance issues in collaboration with business owners. Ideal candidates should have a strong understanding of social media and e-commerce, exceptional problem-solving skills, and the ability to work independently. This position offers an opportunity to engage in critical compliance responsibilities and contribute to maintaining high standards.

Qualifications

• Demonstrated strong understanding of social media and e-commerce environments.
• Effective reporting and stakeholder engagement skills are essential.
• Strong problem-solving capability with high attention to detail.
• Ability to manage multiple tasks independently.

Responsibilities

• Review flagged content for compliance with internal standards.
• Document findings accurately for follow-up and reporting.
• Communicate with ABOs to resolve compliance issues.
• Prepare reports summarizing findings from monitoring activities.
• Perform other duties as assigned by management.

Skills

Strong written and verbal communication skills

Problem-solving skills

Understanding of social media and digital platforms

Attention to detail

Ability to work independently

Job description

To uphold the integrity of Amway’s brand, reputation, and Sales & Marketing Plan by ensuring that all digital content and online activities conducted by Amway Business Owners (ABOs) complies with Amway’s Rules of Conduct (ROC), Quality Assurance Standards (QAS) and Digital Communication Standards (DCS).

Primary Responsibilities

• Review flagged content for compliance with internal standards, including brand messaging and ethical guidelines.
• Document findings accurately and timely for follow-up and reporting.
• Investigate incidents and resolve issues by communicating with Amway Business Owners (ABOs) to inform them of the incident(s), provide guidance on corrective actions, and ensure timely resolution. Work closely with internal teams to facilitate the resolution of digital monitoring compliance-related issues.
• Prepare and maintain regular reports summarizing findings from monitoring activities, including types of violations and recommendations for corrective actions.
• Perform other duties as assigned or directed by the BCR Assistant Manager or Head of BCR.

Other Skills, Abilities, and/or Related Experience

• Demonstrated strong understanding and knowledge of social media, digital platforms, and e-commerce environments.
• Strong written and verbal communication skills for effective reporting and stakeholder engagement.
• Exceptional problem‑solving skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Familiarity with compliance regulations and best practices in digital communication.