Business Central Application Executive

CareerMaster; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A multinational company in Johor is seeking an individual to coordinate and support Microsoft Dynamics 365 Business Central operations. You will provide functional support, liaise with external vendors, and assist in the documentation of system requirements. The ideal candidate has a diploma or degree in IT or related fields, with experience in ERP systems. This role demands good communication skills, the ability to manage multiple stakeholders, and an understanding of business processes in manufacturing or distribution.

Benefits

Fixed Basic

Yearly Variable Bonuses

Medical Benefits

Friendly environment

Qualifications

• Experience supporting Microsoft Dynamics 365 Business Central or Microsoft NAV.
• Basic understanding of business processes such as finance, inventory, sales, or purchasing.
• Exposure to ERP change management or User Acceptance Testing (UAT) activities.

Responsibilities

• Serve as the primary internal contact for D365 Business Central-related matters.
• Provide first-level functional support to end users.
• Gather and document business requirements for system enhancements.

Skills

Communication skills

Coordination skills

ERP change management

Education

Diploma or Degree in Information Technology, Business Systems, or related field

Tools

Microsoft Dynamics 365 Business Central

Microsoft NAV

Job description

Company Overview

An MNC company specializing in Moulds engineering precision plastic components.

Benefits

• Fixed Basic
• Yearly Variable Bonuses of few months
• Medical Benefits
• Friendly and well-organized environment to work in

Application Process

Interested candidates, kindly your Job Seeker Profile with CareerMaster& APPLY NOW! Shortlisted candidates will be notified.

Job Summary

• This role is responsible for the day-to-day coordination, support, and administration of Microsoft Dynamics 365 Business Central (D365BC).
• The position works closely with external functional and technical consultants, acting as the internal liaison to ensure business requirements are delivered effectively.

Job Responsibilities

D365 Business Central Application Support & Coordination

• Serve as the primary internal contact for D365 Business Central-related matters.
• Provide first-level functional support to end users and assist with issue analysis.
• Liaise with external vendors and consultants for system configuration, enhancements, and issue resolution.
• Monitor and follow up on vendor deliverables, timelines, and support requests.

Change Requests & Testing

• Gather and document business requirements for system enhancements or changes.
• Coordinate Change Requests (CRs) with vendors, including scope clarification and impact discussion.
• Support and manage User Acceptance Testing (UAT) prior to production deployment.
• Assist in post-deployment verification and user support.

Data, Reporting & Documentation

• Assist users with standard reports and basic data validation.
• Support basic data checking and extraction as required.
• Maintain system documentation, user guides, and SOPs.
• Support user training and adoption of system improvements.

General IT Support (Limited Scope)

• Provide basic IT support for end users (hardware, software, access).
• Coordinate with external IT vendors for infrastructure, network, or security matters.
• Escalate issues when required.

Job Requirements

• Diploma or Degree in Information Technology, Business Systems, or related field.
• Experience supporting Microsoft Dynamics 365 Business Central or Microsoft NAV.
• Experience working with external system vendors or consultants.
• Basic understanding of business processes such as finance, inventory, sales, or purchasing.
• Good communication and coordination skills.
• Exposure to ERP change management or UAT activities.
• Experience in manufacturing, trading, or distribution environments.
• Basic understanding of ERP reporting and data structures.
• Well-organized, detail-oriented and able to manage multiple stakeholders.
• Comfortable working independently with guidance from vendors and management.

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