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A recruitment platform is looking for a Business Analyst in Selangor, Malaysia. The candidate will support Microsoft Dynamics 365 Business Central, translating finance and business requirements into system enhancements. Responsibilities include troubleshooting and user training. The ideal candidate should possess a diploma or degree in relevant fields, along with a proactive attitude and MS Excel/Word familiarity. Join to help improve business processes and user adoption of new systems.
Support the implementation, configuration, and ongoing improvement of Microsoft Dynamics 365 Business Central (BC) for internal users.
Partner with finance and business teams to understand requirements and translate them into system enhancements, working with internal and external vendors where needed.
Serve as the primary point of contact for day-to-day Business Central support, providing Level 1 troubleshooting and escalating issues when required.
Manage user access and system administration, including account setup, changes, and documentation.
Maintain clear system documentation, process flows, and user guides to support consistent usage.
Support user training and adoption by communicating system updates, enhancements, and best practices.
Participate in business process improvement and automation initiatives, including projects beyond Business Central.
Continuously build knowledge of Business Central functionality, internal business processes, and related systems.